Vice President of Enterprise Process Improvement

Job Description

VP, Enterprise Business Process Improvement | Confidential Employer

The Tone:
This is a full-time role at Wintrust, located in Rosemont, Illinois. Wintrust is a $66 billion financial institution providing community and commercial banking, specialty finance, and wealth management services across 16 bank charters and nine non-bank businesses. This role is crucial for establishing enterprise standards, governance, and performance measurement practices that foster operational excellence and continuous improvement. The position directly enhances customer experience, increases efficiency, reduces risk, improves quality, and strengthens overall organizational performance.

The TL;DR
• Role: Full Time
• Location: In-person – Rosemont, Illinois
• Pay: $141000–$190000 yearly
• Team: Small, high-performing, tight-knit group of peers
• Mission: Establish enterprise standards, governance, and performance measurement practices that drive operational excellence and continuous improvement.
• Tech Stack: RPA, AI

What You’ll Actually Do
• Portfolio Leadership: Lead the enterprise BPI portfolio, prioritizing opportunities aligned with business strategy and expected value.
• Initiative Oversight: Oversee process improvement initiatives from discovery and redesign through implementation and sustainment.
• Standard Establishment: Establish consistent process improvement standards, governance, documentation, and performance measures.
• Business Partnership: Partner with business leaders to simplify work, strengthen controls, and improve customer and employee experiences.
• Team Development: Develop the BPI team, manage capacity and resources, and build continuous improvement capabilities across the organization.

The Must-Haves
• Background: Executive leadership in enterprise process improvement and operational transformation.
• Experience: 10+ years of related experience, demonstrating proven leadership and success in managing large-scale transformations across the Enterprise and within individual lines of business. Experience in developing, optimizing, and executing Enterprise-wide operational transformation strategies, methodologies, frameworks, and governance practices, alongside leading and managing teams and driving employee engagement.
• Skills: Demonstrated ability to influence and coach sponsors and other key stakeholders to drive and deliver outcomes, data-driven decision-making, process improvement methodologies, and cross-functional collaboration.
• Bonus: Bachelor’s degree.