Office & Community Manager

Job Description

Office & Community Manager | Zuora

The Tone:
This is a full-time role at Zuora, located in Chennai, Tamil Nadu, India. Zuora helps businesses grow smarter and adapt faster, providing a platform that powers modern business models like subscriptions and usage-based pricing. They help companies launch new products, automate complex billing, and unlock predictable, recurring revenue. This role is crucial for creating a safe, efficient, welcoming, and well-maintained environment in the Chennai office, ensuring employees and visitors can perform their best work and fostering a positive, connected community aligned with regional standards and business priorities.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person – Chennai, Tamil Nadu, India

• Team: The Chennai Office & Community Manager is part of Zuora’s APAC Workplace team and reports to the APAC Workplace Manager.
• Mission: This person will own the day-to-day workplace experience for Zuora’s Chennai office, connecting facilities operations, vendors, budgets, employee programs, and community-building initiatives.
• Tech Stack: Microsoft Office, Google Workspace, procurement systems, ticketing systems, facilities management systems

What You’ll Actually Do
• Workplace Operations: Own daily operations, ensuring the Chennai office is safe, clean, functional, and ready for employees and visitors.
• Vendor & Financial Management: Manage workplace vendors, contracts, service quality, and compliance, while supporting budgeting, expense tracking, and cost optimization initiatives.
• Employee Engagement: Plan and deliver employee engagement activities, celebrations, and community-building programs to create an inclusive and positive office culture.
• Events & Hospitality: Coordinate workplace logistics for leadership visits, town halls, business meetings, and team events, ensuring professional execution and a welcoming hospitality experience.
• Health, Safety & Compliance: Ensure adherence to all applicable workplace, building, fire safety, environmental, and statutory requirements, coordinating risk assessments and emergency response.

The Must-Haves
• Background: Manager level with core domain knowledge in workplace operations, facilities management, corporate office administration, hospitality, or employee experience.
• Experience: 6–8 years of experience managing office services, vendors, budgets, events, workplace projects, and compliance requirements.
• Skills: Sound judgment, organized processes, practical problem-solving, clear communication, proficiency in financial operations (invoice validation, purchase orders, expense tracking, budget monitoring, vendor cost control), and confidence in Microsoft Office or Google Workspace.
• Bonus: Experience in a technology, SaaS, or multinational corporate environment; supporting office moves, renovations, space planning, or workplace improvement projects; familiarity with sustainability, environmental health and safety, business continuity, or accessibility programs; experience creating employee engagement or community-building programs.