Operations Information Management Officer

Job Description

Operation Information Management Officer_SC8 | World Food Programme

The Tone:
This is an officer role at the World Food Programme, located in Monrovia, Liberia. The World Food Programme is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build peace and prosperity for those recovering from conflict, disasters, and extreme weather. This role is crucial for managing information, data analytics, and reporting within WFP’s health supply chain portfolio in Liberia, ensuring evidence-based decision-making and clear communication with partners and stakeholders.

The TL;DR
• Role: Full Time
• Location: In-person Monrovia
• Team: Reports to the Head of Supply Chain and works closely with the wider Health Supply Chain team.
• Mission: Manages information, data analysis, reporting, and knowledge for WFP’s health supply chain operations to support strategic decisions and communicate impact effectively.
• Tech Stack: mSupply, RITA, Power BI, Tableau, Microsoft Excel, Word, Powerpoint.

What You’ll Actually Do
• Lead: Lead information management, operational analytics, and reporting activities for WFP’s Health Supply Chain programme.
• Maintain: Maintain and continuously improve Health Supply Chain Management Dashboards and other business intelligence tools.
• Produce: Produce regular analyses, dashboards, and information products highlighting supply chain performance, risks, trends, and key operational achievements.
• Coordinate: Serve as the focal point for operational reporting to donors, government counterparts, and other stakeholders, ensuring timely submission of reports.
• Develop: Develop communication, knowledge-management, and visibility products that demonstrate the impact and results of WFP’s health supply chain support in Liberia.

The Must-Haves
• Background: University degree in Supply Chain Management, Logistics, Statistics, Information Management, Data Analytics, Business Administration, Communications, International Relations, Development Studies, or a related field.
• Experience: 2-3 years of prior relevant professional experience, including donor reporting, grants reporting, supporting health supply chains or NGO projects, information management, business intelligence, and data visualization using platforms like Power BI or Tableau.
• Skills: Proven ability to communicate complex information effectively, capacity to plan, coordinate, and manage multiple activities, attention to detail and accuracy, ability to meet deadlines under pressure, strong interpersonal and communication skills, advanced knowledge of logistics operations, and good proficiency in Microsoft Excel, Word, and PowerPoint.
• Bonus: Knowledge of medical logistics is considered an advantage.