Intern – Software Development

Job Description

2027 Summer Intern: Associate DevOps Engineer (Customer Operations) | Spectrum

The Tone:
This is an 11-week, paid, full-time internship at Spectrum, designed for motivated students seeking real-world experience and meaningful exposure to the telecommunications industry. Spectrum, America’s Connectivity Company, provides superior communication and entertainment products like Spectrum Internet, TV, Mobile, and Voice to millions of customers across 41 states. As an Associate DevOps Engineer Intern within Customer Operations, you will contribute to the systems that power these connections, helping to ensure the smooth functioning and development of critical services that keep customers connected daily. The program offers professional development sessions, networking opportunities, mentorship, and cross-functional projects, all designed to help you grow personally and professionally within your chosen field and understand the impact of our business.

The TL;DR
• Role: Internship
• Type: Full-time
• Location: In-person
• Team: Customer Operations department, collaborating with an intern cohort
• Mission: Ensures the stability and performance of production systems, while developing automated solutions and new software subsystems for customer-facing operations.
• Tech Stack: SQL language, relational database concepts, Microsoft Office (Word, Excel, PowerPoint, Access)

What You’ll Actually Do
• Production Support: Triage production issues and monitor the health of production systems to ensure continuous operation.
• Automation Development: Develop automation systems that assist in production support processes.
• Technical Problem Solving: Create new solutions to help resolve complex technical issues affecting operations.
• Software Development: Design and develop specific software subsystems.
• Launch Support: Provide production support during the launch of new systems or software.

The Must-Haves
• Background: Currently enrolled in an accredited college or university, pursuing a Bachelor’s degree in Information Technology, Computer Science, or a related field. Must be a rising senior with an expected graduation date between December 2027 and May 2028.
• Experience: A minimum 3.0 GPA or greater in your current program is required. This role is designed for students seeking real-world exposure in telecommunications, with an emphasis on customer operations support.
• Skills: Demonstrated analytical abilities, strong verbal and written communication skills, and effective project and time management capabilities.
• Bonus: Familiarity with relational database concepts and SQL language, proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access), and the ability to collaborate effectively while demonstrating self-motivation to drive results.