Utility Auditor

Job Description

Utility Auditor | Yardi

The Tone:
This is a full-time role at Yardi. Yardi pioneers the property tech industry, building great real estate software products by blending tradition with forward-thinking innovation. As a Utility Auditor, you will use your keen attention to detail to ensure seamless utility invoice processing for clients. This role is critical for delivering exceptional service by maintaining accuracy, tracking exceptions, and resolving billing discrepancies.

The TL;DR
• Role: Early Career
• Type: Full-time
• Pay: $24.03–$25.52 hourly
• Mission: Ensure accurate utility invoice processing and timely resolution of discrepancies for clients.
• Tech Stack: Microsoft Office Suite, Excel spreadsheet knowledge

What You’ll Actually Do
• Invoice Management: Obtain, track, and document utility invoices by coordinating with vendors.
• Data Auditing: Analyze utility data to identify discrepancies, ensure billing accuracy, and resolve issues proactively.
• Vendor Communication: Communicate with utility vendors to verify billing accuracy and resolve underlying issues for clients.
• Client Communication: Provide timely updates to clients regarding urgent matters or billing exceptions with clear insights.

The Must-Haves
• Background: High school diploma or GED with experience in customer service, billing, or related fields.
• Experience: Six months to one year of customer service, billing, or related work experience, or equivalent education.
• Skills: Strong attention to detail, excellent oral and written communication, professional phone demeanor, solid organizational skills, ability to identify and reconcile discrepancies, basic math skills.
• Bonus: Accounts payable experience, experience with utility accounts or the energy industry, Excel spreadsheet knowledge.