Product Analyst

Job Description

Analyst, Product Operations & Performance | Ford Motor Company

The Tone:
This is a full-time, onsite role at Ford Motor Company, located in Dearborn, MI. Ford is an established global company that builds connected vehicle experiences. This role is critical for transforming raw data into actionable insights, providing real-time visibility into customer engagement, and driving measurable improvements in product performance and customer satisfaction. The Analyst serves as a vital bridge, ensuring alignment across teams on key metrics and empowering quick, data-driven actions.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Dearborn, MI
• Pay: $99600–$136600 yearly
• Mission: Transform raw data into actionable, decision-ready insights for connected vehicle experiences, driving measurable improvements in product performance and customer satisfaction.
• Tech Stack: Amplitude, Power BI, Looker, Tableau

What You’ll Actually Do
• Partner: Partner directly with product teams to transform raw data into actionable, decision-ready insights.
• Own: Own the metrics, dashboards, and reporting cadences that provide leadership with real-time visibility into customer engagement with connected vehicle experiences.
• Drive: Use customer engagement insights to drive measurable improvements in product performance and customer satisfaction.
• Bridge: Serve as the critical bridge between intelligence team members and integrated services leaders.
• Align: Ensure every team is aligned on the metrics that matter and empowered to act on them quickly.

The Must-Haves
• Background: Bachelor’s degree in a quantitative field such as Business Analytics, Statistics, Economics, or Computer Science, or equivalent practical experience.
• Experience: 3+ years in Product Operations, Product Analytics, or Business Intelligence within a digital product environment with a proven track record of measuring post-launch success. Additionally, 2+ years of deep experience with product analytics tooling (e.g., Amplitude) and data visualization platforms (e.g., Power BI, Looker, Tableau).
• Skills: Expertise in separating signal from noise in complex datasets and building compelling narratives for Product and Cross-functional leadership. Strong analytical, problem-solving, and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels, driving data-driven decision-making.