Project Manager – Design Operations

Job Description

Project Manager – Design Team | Milliman

The Tone:
This is a full-time role at Milliman, located in Mumbai, India. Milliman delivers market-leading services and solutions globally, tackling complex issues like retirement funding, healthcare financing, risk management, and business transformation. This role is crucial for ensuring that all design project deliverables consistently meet Milliman’s high standards for quality, brand consistency, and timely execution. As a coordination point, this Project Manager is key to the smooth operation of design projects across a global network.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, India (Maharashtra) – Mumbai

• Team: In-house Design team, reporting directly to the Senior Project Manager, collaborating with the Design Director, Senior Designers, and Presentation Designers.
• Mission: Responsible for ensuring that all design deliverables meet Milliman’s quality, brand, and timeline standards.
• Tech Stack: Wrike, Asana, ClickUp, Microsoft Office, Adobe Acrobat

What You’ll Actually Do
• Resource Allocation: Manage and track incoming design requests and strategically allocate design resources.
• Project Tracking: Create and maintain detailed project timelines and deliverable trackers to monitor progress.
• Stakeholder Coordination: Coordinate effectively between internal business partners, including consultants and marketers, and the design execution teams.
• Quality Assurance: Review design deliverables for accuracy and completeness, ensuring adherence to standards.
• Reporting & Documentation: Maintain organized project documentation and provide regular status updates and risk tracking.

The Must-Haves
• Background: Manager-level professional with a strong understanding of design or document production workflows.
• Experience: 6+ years of experience in project management or design operations, including experience working with globally distributed teams.
• Skills: Proficiency with project management tools such as Wrike, Asana, or ClickUp; excellent organization and communication skills; strong attention to detail; and the proven ability to manage multiple projects concurrently.
• Bonus: Preferred B2B experience and familiarity with Microsoft Office and Adobe Acrobat for review processes.