Operations Leadership Trainee

Job Description

Operations Leadership Trainee Program | WebstaurantStore

The Tone:
This is an entry-level, full-time salaried leadership program at WebstaurantStore, designed for in-person training at one of its distribution centers. WebstaurantStore is the foodservice professional’s premier online source for restaurant equipment, supplies, and knowledge, focused on empowering businesses to operate more profitably and efficiently. This role is crucial for developing future leaders who will learn the intricacies of distribution center operations and uphold the company’s leadership principles. The program provides structured guidance and diverse experience to prepare individuals for permanent leadership positions within the facility.

The TL;DR
• Role: Entry-level Leadership Trainee
• Type: Full-time
• Location: In-person, at a WebstaurantStore distribution center

• Team: Reports to a manager within an assigned distribution center department.
• Mission: To gain comprehensive knowledge of distribution center operations and leadership expectations, progressing into a permanent leadership role within the facility.
• Tech Stack: MS Office (Outlook, Word, Excel, PowerPoint)

What You’ll Actually Do
• Support: Assist in managing day-to-day decisions within assigned departments or shifts concerning performance, process, and leadership.
• Learn: Understand the processes of each department, identify inter-departmental connections, and propose areas for improvement.
• Lead: Actively participate in leadership discussions and apply WebstaurantStore’s leadership principles to daily tasks.
• Monitor: Track daily, weekly, and monthly metrics for assigned departments, resolving operating issues and supporting corrective and progressive discipline actions.
• Engage: Interact regularly with employees to foster high engagement and ensure adherence to all safety regulations and rules.

The Must-Haves
• Background: Entry-Level. This role does not require a degree, valuing relevant skills, experience, and alignment with company core values.
• Experience: 2 years of relevant management experience is preferred but not required. Experience in a distribution environment is also preferred.
• Skills: Proficiency with MS Office (Outlook, Word, Excel, PowerPoint); strong analytical and problem-solving skills; strong verbal and written communication skills with the ability to explain complex concepts simply; ability to manage multiple assignments and deadlines; ability to adapt quickly and address difficult situations with diplomacy and emotional intelligence; business proficiency in English (reading, writing, and communication).
• Bonus: Customer service-oriented attitude with a demonstrated desire to exceed expectations; ability to work off-shift as required to respond to urgent needs; service leadership approach.