Management Trainee – Branch Operations Management

Job Description

Management Trainee | Enterprise

The Tone:
This is a full-time role at Enterprise, located in Charlotte, NC, or one of the surrounding locations. Enterprise Mobility is a globally recognized leader in mobility solutions, encompassing the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands. Through its integrated global network, the privately held company manages a diverse fleet of 2.4 million vehicles and recorded nearly $39 billion in revenue, operating across more than 9,500 fully-staffed locations in over 90 countries and territories. This Management Trainee position is fundamental to the company’s promotion-from-within culture, offering a clear career path where you will immediately begin learning the business from the ground up, serving as a critical link between Enterprise and its customers and partners, while developing the operational and leadership skills necessary to run your own branch and foster team growth.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Charlotte, NC
• Pay: $50025 yearly
• Mission: To learn and master all aspects of the Enterprise business, from customer service and sales to operations and finance, to prepare for branch leadership and business development.

What You’ll Actually Do
• Master comprehensive business knowledge: From day one, learn all aspects of the Enterprise business, including customer service, sales, marketing, finance, and operations, through a structured, hands-on program based in a neighborhood branch.
• Serve as a customer and partner liaison: Act as the primary point of contact for customers and business partners, delivering exceptional service and embodying the company’s commitment to customer satisfaction.
• Drive business development and sales: Actively engage with the community to establish vital relationships, cultivate new business opportunities, and contribute to sales growth.
• Develop management and leadership capabilities: Gain the essential guidance, mentoring, and support needed to progress into running your own branch and developing a high-performing team.
• Execute daily operational excellence: Oversee and manage behind-the-scenes operational tasks, ensuring efficiency and effectiveness in all branch functions.

The Must-Haves
• Background: Requires a Bachelor’s degree, positioning this as an early career opportunity designed for immediate immersion into business operations.
• Experience: Must have a minimum of six months of prior work experience that demonstrates proficiency in sales, customer service, or leadership. Qualifying leadership experience can include involvement in organizations/clubs, volunteer work/community service, athletic teams, or military service.
• Skills: Possess a valid driver’s license with a clean driving record, specifically no more than 2 moving violations and/or at-fault accidents in the past three years, and no drug or alcohol convictions on record within the last five years. Must be authorized to work in the United States without requiring future sponsorship and be available to work an average of 47 hours per week, demonstrating a strong aptitude for customer service, sales, and operational management.