Leadership Development Program – Restaurant Leadership Development

Job Description

External Leadership Development Program | Chick-fil-A Corporate Support Center

The Tone:
This is a full-time role at Chick-fil-A Corporate Support Center, located in In-person, Atlanta, GA, with extensive travel requirements. Chick-fil-A develops and operates a nationwide restaurant network recognized for its commitment to service, quality, and community. This program is crucial for cultivating future leaders who will uphold and advance the company’s operational excellence, brand standards, and business growth across new and established restaurant locations.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Atlanta, GA (Corporate Support Center base, requiring 100% travel)
• Pay: $85000 yearly
• Mission: Develop healthy and high performing leaders who are influential at Chick-fil-A and beyond.

What You’ll Actually Do
• Lead New Restaurant Openings: Consult with independent franchised Chick-fil-A Operators on planning, execution, brand standards, and business strategy during the New Restaurant Opening process, leading a team of trainers.
• Manage Corporate Restaurants: Oversee Chick-fil-A, Inc.-Operated Restaurants by assessing current business states, developing strategic plans, and ensuring operational excellence and brand consistency.
• Develop and Supervise Teams: Recruit, hire, onboard, supervise, and manage the performance of Team Members and Field Talent Staff, ensuring adherence to Chick-fil-A procedures and training standards.
• Optimize Operational Systems: Implement and manage systems for food safety, quality control, inventory, and ordering, proactively identifying and resolving operational bottlenecks to maximize throughput.
• Drive Business Performance: Analyze comprehensive business data and financial returns to make optimal decisions for maximizing restaurant profitability and ensuring smooth transitions to incoming Operators.

The Must-Haves
• Background: Bachelor’s degree or equivalent experience in any major/concentration, focused on developing business acumen and restaurant leadership capabilities.
• Experience: 5 years of relevant experience, with prior restaurant industry experience strongly preferred.
• Skills: Ability to travel 100% of the time, possession of a valid US or Canadian Driver License, availability to work on weekends, and the ability to consume the entirety of the Chick-fil-A menu without dietary restrictions.
• Bonus: Bilingual/Spanish Proficiency.