Freshworks

Freshworks is a leading global provider of cloud-based software-as-a-service (SaaS) solutions, operating in the technology and information technology sectors. Founded in 2010 in Chennai, India, by Girish Mathrubootham and Shan Krishnasamy, Freshworks emerged from a mission to deliver refreshing, easy-to-use business software. The company focuses on solving the challenges businesses face with complex, outdated systems by offering intuitive tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing, aiming to enhance customer and employee experiences with people-first AI service software.

Driven by a culture that prioritizes human-centric design, rapid execution, and measurable customer impact, Freshworks fosters a work environment conducive to excellence. Its core values emphasize being Caring, Happy, Agile, and Trustworthy, alongside a “Design-First Thinking” approach that makes business software as user-friendly as consumer apps. Headquartered in San Mateo, California, Freshworks maintains a global presence with offices across India, the UK, Australia, Germany, France, the Netherlands, and additional locations in the United States. We invite you to learn more about how Freshworks empowers businesses worldwide.