Night Auditor & Accounting Clerk

Job Description

Night Auditor | Chartwell Hospitality

The Tone:
This is a role at Chartwell Hospitality, a company dedicated to fostering exceptional guest experiences and efficient hotel operations. This Night Auditor position is paramount for maintaining the financial integrity and operational smoothness of the hotel during the overnight shift. The individual in this role acts as the unsung hero of numbers, meticulously deciphering the intricacies of financial records with unparalleled precision. Your keen eye for detail and swift actions are essential to spotting discrepancies and ensuring a seamless guest experience, thereby safeguarding the brand’s financial health and reputation.

The TL;DR
• Role: Early Career
• Location: In-person, location not specified

• Mission: This role is dedicated to the precise reconciliation and orchestration of all hotel accounting and cash operations, actively identifying and resolving financial discrepancies, and consistently delivering exceptional guest service throughout the night.
• Tech Stack: Hotel Management Software, Cash Handling Systems

What You’ll Actually Do
• Accounting Oversight: Masterfully orchestrate comprehensive hotel accounting processes, meticulously reviewing all transactions and financial records during the overnight period to safeguard the brand against potential financial risks and ensure strict compliance with established standards.
• Cash Operations: Harmonize and reconcile all cash operations originating from the front desk, various room services, and food and beverage departments, ensuring absolute accuracy and accountability across all incoming revenue streams.
• Performance Reporting: Accurately illuminate rooms management by preparing and providing insightful performance data, a critical contribution that assists in strategic decision-making and continuous optimization of operational efficiency.
• Audit Completion: Conduct the final night audit with exceptional finesse and precision, diligently balancing all accounts, cross-referencing records, and ensuring complete revenue harmony and closure before the commencement of the next business day.
• Guest Services: Proactively deliver exceptional and attentive guest service at the front desk throughout the night, addressing inquiries with professionalism, efficiently resolving any guest-related issues, and providing assistance to ensure a consistently positive and seamless experience.

The Must-Haves
• Background: Entry-Level. Candidates must possess a high school education or its equivalent, coupled with a demonstrated keen eye for detail that is crucial for financial accuracy and operational precision.
• Experience: Proven proficiency in utilizing various software applications, particularly those pertinent to hotel operations or financial record-keeping, along with competence in meticulously handling cash transactions.
• Skills: Essential communication skills for effective interaction with hotel guests and team members; a strong capacity for identifying and resolving discrepancies; and foundational problem-solving abilities to manage unexpected situations during night shifts.
• Bonus: A background in accounting, bookkeeping, or a related financial discipline is preferred, as it provides a valuable foundational understanding of financial principles pertinent to the responsibilities of this role.