Assistant Branch Manager (Equipment Rental)

Job Description

Assistant Branch Manager | Machine Recruitment

The Tone:
This is an in-person role at Machine Recruitment, operating within the equipment rental industry. Machine Recruitment connects talent with growing organizations to support robust operational leadership. This role is crucial for developing future leaders who will drive successful branch operations, ensure exceptional customer service, and contribute to the overall profitability and growth of an equipment rental company.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person

• Mission: To support the daily operations of an equipment rental branch, develop leadership capabilities, and contribute to business performance and customer satisfaction.

What You’ll Actually Do
• Operational Leadership: Support the Branch Manager in daily branch operations, developing a strong understanding of all functions including sales, customer service, fleet management, and administration.
• Customer Engagement: Drive exceptional customer service, maintain strong customer relationships, and build connections with customers, vendors, and internal departments.
• Financial Performance: Assist with business planning, budgeting, and enhancing branch financial performance by reviewing operational reports and key performance indicators (KPIs).
• Rental Fleet Oversight: Support comprehensive rental operations, including inventory management, ensuring equipment availability, and optimizing customer satisfaction.
• Team and Safety Development: Assist with employee scheduling, coaching, training, and team development while actively promoting a safe work environment and ensuring compliance with all company policies.

The Must-Haves
• Background: Bachelor’s degree or equivalent combination of education and relevant work experience in business, construction equipment, heavy equipment, diesel technology, or operations management.
• Experience: Leadership experience gained through work, internships, military service, student organizations, or supervisory roles is considered an asset.
• Skills: Strong communication, organizational, and problem-solving abilities; results-driven with the capacity to manage multiple priorities; strong customer service mindset; mechanical aptitude.
• Bonus: Knowledge of equipment operation, maintenance, and repair is considered an asset; willingness to travel up to 30%.