Assistant General Manager

Job Description

Assistant General Manager | Panera Bread

The Tone:
This is a full-time leadership role at Panera Bread, typically located in one of our beloved neighborhood bakery-cafes. Panera Bread cultivates a welcoming culture, empowering its leaders to bring out the best in their teams. This position offers the opportunity to make a real impact daily by making the familiar fantastic for guests. The Assistant General Manager is celebrated for their leadership in overseeing operations, delighting guests, and fostering growth and development within their team.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, multiple locations

• Team: Reports to the General Manager
• Mission: Lead team operations, guest delight, and business growth for a Panera Bread bakery-cafe.

What You’ll Actually Do
• Team Leadership & Development: Inspire, motivate, and develop an amazing team, overseeing staffing, scheduling, hiring, training, and performance management to meet bakery-cafe goals and foster Panera’s culture.
• Operational Oversight: Partner with the General Manager to make key decisions, solve problems, and assist in maintaining overall costs and inventory for the bakery-cafe.
• Guest Experience Excellence: Ensure every guest is delighted by the quality of food and service, building engaging relationships that foster long-term loyalty.
• Business Growth & Strategy: Contribute to growing the business by executing company strategies and initiatives through diligent operational procedures.
• Standards & Compliance: Maintain a healthy and safe workplace, ensuring team members follow company policies and comply with all federal, state, and local regulations.

The Must-Haves
• Background: Minimum age of 18 years, with a proven ability to drive positive business results through strong business acumen.
• Experience: 1+ years of restaurant management experience is preferred.
• Skills: Ability to direct, motivate, coach, and develop others; clear communication skills.
• Bonus: ServSafe certification (or ability to achieve).