Director of Growth & Business Development

Job Description

Director of Growth and Business Development | CareBuilders at Home

The Tone:
This is a full-time role at CareBuilders at Home, located in Houston, TX. CareBuilders at Home provides compassionate home care services to families in the community. This leadership position is crucial for driving business expansion, strengthening community ties, and ensuring an exceptional experience for both clients and caregivers. The role directly impacts the company’s growth and ability to serve more families in need.

The TL;DR
• Role: Full Time
• Type: Day Shift, On-Call Rotation
• Location: In-person, Houston, TX
• Team: Collaborates with Director of Operations and executive leadership team
• Mission: Drive business growth, expand referral partnerships, lead office performance, and deliver an exceptional client and caregiver experience

What You’ll Actually Do
• Drive Business Growth: Develop and execute strategic initiatives to grow referrals, admissions, and revenue by building relationships with key partners and expanding market presence.
• Lead Office Performance: Provide daily leadership for the Friendswood office, coaching staff, monitoring KPIs, and fostering a culture of accountability and excellence.
• Ensure Client Experience: Oversee the delivery of outstanding service to clients and families, maintaining strong relationships and resolving concerns with professionalism.
• Build High-Performing Teams: Recruit, hire, onboard, and retain outstanding caregivers and office staff, fostering a positive culture of compassion and continuous development.
• Manage Financial & Operations: Assist in managing office budgets and profitability, analyze business trends, and partner with the Director of Operations to ensure compliance and efficiency.

The Must-Haves
• Background: Director level. Bachelor’s degree preferred or equivalent leadership experience in home care, home health, hospice, healthcare services, senior living, staffing, or a service-based industry.
• Experience: 5+ years of leadership experience with demonstrated success in sales, business development, or growing service-based organizations, including managing teams.
• Skills: Excellent relationship-building, communication, and networking skills; strong financial acumen with experience managing budgets; exceptional problem-solving and decision-making abilities.
• Bonus: Self-motivated with an entrepreneurial mindset, competitive, relationship-driven, enjoys winning new business, and thrives in a results-oriented environment.