General Manager

Job Description

General Manager I – Store 2860 – Petersburg, VA | Advance Auto Parts

The Tone:
This is a full-time role at Advance Auto Parts, located in Petersburg, VA. Advance Auto Parts is a 25,153-person organization committed to helping customers succeed and growing its business. This General Manager role is crucial for inspiring the team, ensuring customer satisfaction for both DIY and professional clients, and driving store business growth with integrity. The position requires a professional level of sales and management capability to support all facets of the business.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Petersburg, VA
• Pay: $55900–$65700 yearly
• Team: Manages a team of 10-20 Team Members
• Mission: Owns inspiring the team, fostering customer success, growing the business with integrity, and achieving store financial and service objectives.
• Tech Stack: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, POS systems, Parts lookup systems, inventory systems, store equipment, testing and diagnostic equipment for DIY services.

What You’ll Actually Do
• Sales & Service Goals: Achieve overall store sales goals and meet service objectives.
• Customer Relationships: Manage and grow Professional Customer relationships and sales, including building and executing Customer action plans.
• Team Leadership: Lead the selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members.
• Operational Oversight: Ensure the execution of all inventory and operational standards within the store.
• Customer Experience: Coach all Team Members to consistently deliver on customer expectations for both DIY and Professional clients.

The Must-Haves
• Background: Manager level, with a high school diploma or general education degree (GED) required. Working knowledge of automotive systems is preferred.
• Experience: 2-3 years of experience managing a team of 10-20 Team Members in a retail environment. Demonstrated success in managing profitability with proven financial and business acumen. Must possess a valid driver’s license.
• Skills: Speak and write English effectively to build strong relationships; use Microsoft Word and Excel proficiently; calculate figures such as discounts, percentages, sales increases, and gross profit percent; review and analyze business reports like profit and loss statements; hold others accountable, inspect work quality, and provide inspiring feedback.
• Bonus: Bachelor’s degree in business or a related area; ability to speak Spanish; proficiency in Microsoft PowerPoint; ASE Certification preferred or the ability to become ASE P2 certified.