Assistant Manager

Job Description

Assistant Manager | Domino’s

The Tone:
This is an Assistant Manager role, located in Somerville, TN. Domino’s aims to be the best pizza delivery company in the world and emphasizes putting its people first. The company is actively expanding, offering significant opportunities for career growth for individuals who are prepared to take on challenges within a dynamic and fast-paced environment. Many successful General Managers, Area Supervisors, and even Franchise Owners began their careers in roles like this one, highlighting the strong internal promotion culture.

The TL;DR
• Role: Full Time
• Location: In-person, Somerville, TN
• Team: Reports to a General Manager; responsible for supervising crew members.
• Mission: Assists the General Manager in overseeing all store operations to ensure smooth day-to-day functioning and customer satisfaction.

What You’ll Actually Do
• Store Operations Oversight: Assist with all store operations during your shift, encompassing critical areas such as cost controls, inventory management, cash handling, and fostering positive customer relations.
• Leadership & Compliance: Serve as a role model by consistently adhering to all company policies and procedures 100% of the time, while also ensuring your crew meets the same high standards.
• Management Support: Provide essential support to the General Manager across various administrative and operational functions, including staffing, scheduling, general administrative duties, maintenance scheduling, and comprehensive reporting.
• Diverse Operational Tasks: Execute a broad range of daily tasks crucial for store functionality, such as safely operating all equipment, stocking ingredients from delivery to storage, preparing product according to Domino’s standards, receiving and processing telephone orders, and conducting inventory and associated paperwork.
• Integrated Service & Maintenance: Actively participate in all aspects of store operations, which may involve making deliveries or assisting on the makeline as needed, and diligently cleaning equipment and maintaining the facility on a daily basis to ensure smooth operations.

The Must-Haves
• Background: Managerial level understanding of comprehensive store operations, including efficient cost, inventory, and cash controls, effective customer relations, as well as crucial staffing and administrative duties.
• Experience: Demonstrated ability to thrive in a challenging and fast-paced work environment, with a clear capacity for managing and supervising a team. Candidates must be at least 18 years of age.
• Skills:
1. Operational Proficiency: Capable of safely operating all store equipment, preparing food products to strict Domino’s standards, accurately managing inventory, precisely handling cash, and maintaining the cleanliness of equipment and the facility.
2. Communication & Service Excellence: Possesses excellent communication skills for successful interactions with customers (both in person and over the phone) and co-workers, alongside the ability to comprehend and provide clear written instructions and foster professional relationships.
3. Navigational & Safe Driving: Holds a valid driver’s license with a safe driving record, demonstrating strong navigational skills to read and follow maps, locate addresses within the designated delivery area, and safely navigate varying terrains.
4. Leadership & Decision-Making: Exhibits the ability to follow directives, perform repetitive tasks, work effectively under stress, consistently meet strict quality control standards, provide excellent customer service, analyze and compile data, and make sound judgments and decisions.