Manager (Management Training Program)

Job Description

Assistant Manager | Domino’s

The Tone:
This is an Assistant Manager role at Domino’s, located in Denver, CO. Domino’s is the #1 pizza company in the world, committed to providing excellent customer service and food, driven by a diligent team. This leadership position is crucial for inspiring team members and ensuring operations consistently meet high standards. The Assistant Manager directly contributes to maintaining the company’s market share and upholding its core values.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Denver, CO

• Team: Manages crew as part of the Management Training Program.
• Mission: Direct daily shift operations, uphold customer service and food quality, and develop team members within a growing global pizza company.
• Tech Stack: Computers, telephones, calculators, TDD equipment, pizza cutter, pizza peel.

What You’ll Actually Do
• Manage Shift Operations: Oversee all aspects of daily shifts, including full responsibility for cost controls, inventory management, cash handling, and customer relations.
• Ensure Policy Adherence: Consistently set the example by following all company policies and procedures 100% of the time, and ensure the crew does the same.
• Optimize Store Performance: Implement effective staffing, manage paperwork, control food costs, and adhere to schedules to maintain a perfect store image and drive profitability.
• Deliver Exceptional Service: Provide great customer service, ensure daily store cleanliness, and contribute to local marketing efforts to support market share growth.
• Execute Essential Tasks: Operate all store equipment, prepare products, stock ingredients, process customer orders via phone and in person, and complete associated inventory paperwork.

The Must-Haves
• Background: Ready to enter a management training program, demonstrating natural leadership abilities and a desire to serve customers.
• Experience: No specific years required, but must possess judgment, math skills, and the ability to multitask in a retail environment.
• Skills:
• Advanced mathematical proficiency for accurate change-making, inventory, and cost control.
• Strong verbal, written, and telephone communication skills for effective customer and team interaction.
• Exceptional motor coordination for operating equipment, preparing products, and precise order entry on keyboards/touchscreens.
• Demonstrated ability to direct activities, work effectively under stress, and consistently meet strict quality control standards.
• Proven capacity for sound judgment, critical decision-making, and analytical thinking to manage store data and operations.
• Bonus: A valid driver’s license, safe driving record, and access to an insured vehicle for deliveries. Must reside in or be moving to the Denver metro area.