District Manager

Job Description

District Operations Manager – Flooring | Premier Services Group

The Tone:
This is a full-time role at Premier Services Group, located in Anchorage, AK. Premier Services Group is a family-owned and operated large-scale flooring and millwork installation company, serving a large retail business partner across 8 states. This role is critical as the primary point of contact for the company in the assigned district, ensuring smooth operations, exceptional customer satisfaction, and the achievement of company goals and objectives. The individual selected will be responsible for a high level of oversight and involvement in daily district activities.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Anchorage, AK

• Team: Reports to company leadership, manages district staff and installation crews.
• Mission: Ensure the assigned district runs smoothly, meets customer expectations, and achieves company goals through high-level oversight and involvement.
• Tech Stack: Smartphones, mobile apps, multiple computer software applications

What You’ll Actually Do
• District Operations: Ensure the assigned district runs smoothly, coordinating all activities from installation to customer service and maintaining local warehouse operations.
• Team Leadership: Lead, train, and develop district staff and installation crews, managing their performance and recruiting new contractors.
• Customer Experience: Drive exceptional customer satisfaction by resolving issues, monitoring service quality, and maintaining strong relationships with business partners.
• Process Optimization: Continuously evaluate and implement improvements to daily processes, aiming to increase sales, reduce overhead, and enhance service delivery.
• Strategic Management: Provide leadership in strategic planning, budget management, policy adherence, and employee relations for the district.

The Must-Haves
• Background: Managerial professional with expertise in construction operations.
• Experience: Minimum of three years in a management or supervisory role; minimum of three years in construction or construction management.
• Skills: Strong communication, planning and organization, problem-solving, proficiency with smartphones, mobile apps, and computer software.
• Bonus: College graduate or equivalent educational level.