Store Manager

Job Description

Store Leader (Manager) Trainee | 7-Eleven

The Tone:
This is a full-time Store Leader Trainee role at 7-Eleven, available across various US and Canada locations. 7-Eleven is an iconic global retailer with over 86,000 locations worldwide, dedicated to revolutionizing convenience, restaurants, and fuel through cutting-edge innovation. This position is vital for cultivating future store management, empowering employees, and ensuring customers consistently receive excellent service. As a Store Leader Trainee, you will be part of the store’s leadership team, learning to execute merchandising and marketing initiatives, drive store profitability, and make a meaningful impact in your store and community.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Various US and Canada Locations
• Pay: $33,280–$44,720 annually
• Team: Works as part of a store leadership team, collaborating with Assistant Store Leaders.
• Mission: To learn and lead store operations, drive profitability, develop team skills, and ensure outstanding customer satisfaction.
• Tech Stack: Microsoft Word, Microsoft Excel

What You’ll Actually Do
• Customer Service Leadership: Oversee and provide comprehensive customer service leadership, training, and coaching for all store employees to ensure every customer visit is excellent.
• Team Development and Retention: Focus on maintaining high employee retention by proactively identifying qualified applicants, developing current team members into leaders, empowering employees, and fostering overall employee productivity.
• Merchandising and Marketing Execution: Take responsibility for overseeing and implementing all merchandising and marketing programs within the store, ensuring initiatives are executed effectively.
• Financial Performance Management: Utilize detailed P&L statements and various store reports to analyze business performance, identify areas for improvement, and implement changes that positively affect profitability.
• Daily Store Operations: Manage critical daily operations, including accurate cash handling, fuel transactions, and the effective promotion of the rewards loyalty program, while ensuring a clean, safe, and well-stocked store environment by complying with all health and sanitation procedures.

The Must-Haves
• Background: Entry-level Manager in Retail Operations. Candidates are expected to contribute to store leadership and team development.
• Experience: At least one year of previous supervisory experience, ideally within a retail management context, demonstrating the ability to lead a team.
• Skills: Excellent oral and written communication and strong interpersonal skills for effective team and customer interaction. Demonstrated ability to use P&L and store reports to implement change, coupled with proficient computer knowledge, specifically in Microsoft Word and Excel.
• Bonus: A High School diploma or GED is preferred, though not strictly required for candidates possessing the necessary retail management experience.