Automotive Parts Specialist

Job Description

Automotive Parts Specialist | Jim Barnard Chevrolet

The Tone:
This is a full-time role at Jim Barnard Chevrolet, a family-owned Chevrolet dealership established over 54 years ago in Churchville, NY. Unlike larger dealer groups, this locally operated business prides itself on building long-term employee relationships and serving a loyal customer base across generations. This role is crucial for maintaining the dealership’s reputation by ensuring service technicians, wholesale accounts, and retail customers receive accurate and timely parts, directly contributing to customer satisfaction and operational efficiency.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Churchville, NY
• Pay: $45000–$60000 yearly
• Mission: Ensure the correct parts and accessories are identified and obtained promptly for all customer types while maintaining inventory accuracy and supporting dealership operations.
• Tech Stack: GM Parts Workbench, GM EPC, Auto/Mate dealership management software, Microsoft Word, Excel, Outlook

What You’ll Actually Do
• Customer Assistance: Assist service technicians, wholesale accounts, and retail customers in identifying and obtaining the correct parts and accessories professionally.
• Order Processing: Look up, source, and sell GM and aftermarket parts, processing orders, special orders, returns, and warranty-related transactions accurately.
• Inventory Management: Receive, inspect, stock, and organize incoming parts shipments while maintaining accurate inventory records and storage areas.
• Inventory Control: Participate in perpetual inventory counts and bin checks to maintain accuracy and proper stock levels, tracking lost sales to improve availability.
• Service Support: Support the Service Department by providing prompt and accurate parts fulfillment for repair orders and communicating order status updates.

The Must-Haves
• Background: Foundational understanding of automotive parts operations, preferably within a dealership setting.
• Experience: Experience using electronic parts catalogs and dealership inventory systems is required. Experience with GM Parts Workbench, GM EPC, and/or Auto/Mate dealership management software is preferred.
• Skills: Strong customer service and communication skills, attention to detail and inventory accuracy, proficiency with Microsoft Word, Excel, and Outlook, and a valid driver’s license.
• Bonus: GM Parts experience and/or certification, ASE Parts Specialist Certification, or forklift experience and/or certification.