Store Manager

Job Description

Store Leader (Manager) Trainee | 7-Eleven

The Tone:
This is a full-time, in-person role at 7-Eleven. 7-Eleven is an iconic family of brands, revolutionizing convenience, restaurants, and fuel through cutting-edge innovation across over 86,000 locations worldwide. The Store Leader Trainee is integral to the store’s success, learning to execute merchandising and marketing initiatives, drive profitability, develop the store team’s skills, and ensure exceptional customer care. This position offers the opportunity to grow, lead, and make a meaningful impact, helping to shape the future of convenience.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person
• Pay: $13.00–$18.75 hourly
• Team: Part of a store’s leadership team, collaborating with Assistant Store Leaders.
• Mission: To learn to drive store profitability, develop the store team, and ensure customers receive excellent service.
• Tech Stack: Microsoft Word, Microsoft Excel

What You’ll Actually Do
• Customer Service Leadership: Oversee and provide customer service leadership, training, and coaching for all store employees.
• Team Development: Maintain high employee retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
• Merchandising & Marketing: Oversee and implement all merchandising and marketing programs within the store.
• Operational Management: Manage cash handling, fuel transactions, and promote the rewards loyalty program.
• Store Environment: Maintain a clean, safe environment by complying with all health and sanitation procedures and ensuring all products are in-stock and presentable.

The Must-Haves
• Background: Manager career level with a focus on retail operations, customer service leadership, and team development.
• Experience: Previous supervisory experience is required. Candidates without a High School diploma or GED must have at least one year of retail management experience.
• Skills: Excellent oral, written, and interpersonal communication skills; proficient computer knowledge, specifically with Microsoft Word and Excel; demonstrated ability to use P&L and store reports to affect change.
• Bonus: A High School diploma or GED is preferred.