Legal Case Specialist

Job Description

Legal Case Specialist | Gainwell Technologies

The Tone:
This is a full-time role at Gainwell Technologies, located in Irving, TX. Gainwell Technologies leverages technology to improve the health and well-being of the most vulnerable members of communities. This role is crucial for solving business challenges and enhancing company operations, offering an opportunity to connect passion with purpose. You will collaborate with a team dedicated to finding innovative solutions to significant challenges within healthcare.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Irving, TX
• Pay: $42000–$47850 yearly
• Mission: Manages and resolves legal cases related to third-party liability, probate, and beneficiary assets to ensure timely recovery and compliance.
• Tech Stack: Microsoft Outlook, Word, Excel

What You’ll Actually Do
• Communication: Professionally handle incoming and outgoing calls with attorneys, court staff, clients, recipients, and family members.
• Case Management: Manage and maintain a variety of cases with accurate and up-to-date notes from creation through recovery.
• Research & Verification: Research and verify third-party liability, probate, and beneficiary assets to support case progression.
• Document Preparation: Prepare and submit correspondence, liens, claims, and other essential legal documents.
• Negotiation & Resolution: Negotiate and settle claim or lien amounts according to contract guidelines and resolve claim disputes collaboratively.

The Must-Haves
• Background: High School Diploma or GED required; Paralegal certificate/degree, or equivalent relevant work experience required.
• Experience: Minimum of three (3) years of experience in legal support, case management, healthcare claims, customer service, or Medicaid support, or a related field.
• Skills: Proficiency in Microsoft Outlook, Word, and Excel required, along with strong organizational, communication, and customer service skills.
• Bonus: Experience as a legal assistant, caseworker, paralegal, claims specialist, or administrative support professional preferred; knowledge of Medicaid, Medicare, healthcare claims, legal documentation, or case processing preferred.