Clerical Assistant – Civil Arbitration Program

Job Description

Arbitration Assistant-Hourly Position (Temporary Assignment) Civil Division | New Jersey Courts

The Tone:
This is a temporary, hourly position with the New Jersey Courts, located in the Mercer Vicinage, likely Trenton, NJ, with potential for remote work. The New Jersey Judiciary is an 8500-member organization committed to independence, integrity, fairness, and quality service. This role is integral to supporting the Civil Division’s Arbitration Program, contributing to a court system that builds public trust and improves the lives of individuals and families. The work in this position directly supports the administration of justice and continuous improvement within the court system.

The TL;DR
• Role: Arbitration Assistant
• Type: Temporary Assignment (max 944 hours/fiscal year), Part-time
• Location: Hybrid, Trenton, NJ
• Pay: $20.00 hourly
• Team: Civil Division, Civil Arbitration Program, reporting to a supervisor
• Mission: Provide varied clerical assistance to support the complementary dispute resolution program in the Civil Division, specifically the Arbitration Program.
• Tech Stack: Automated Case Management System (ACMS), eCourts

What You’ll Actually Do
• Manage Case Data: Utilize the Automated Case Management System (ACMS) for case-related tasks.
• Handle Electronic Documents: Scan and retrieve documents efficiently from an electronic case jacket (eCourts).
• Process Communications: Prepare and mail correspondence, reviewing data processing output for accuracy.
• Serve Customers: Provide customer services to court users, including answering telephone inquiries and general customer contact.
• Organize Office: Process incoming and outgoing mail and operate various types of office equipment.

The Must-Haves
• Background: Entry-Level. One year of experience in an office environment performing a variety of clerical and support services.
• Experience: One year performing clerical and support services, including keyboarding, and one or more of the following: document or information processing, handling payments for fees, recording monies received, transcribing information, reconciling balances or accounts, or scheduling meetings or appointments.
• Skills: Keyboarding, document processing, data accuracy review, customer service, office equipment operation, mail processing.
• Bonus: Ability to work remotely with high-speed home internet access.