Intern Assistant

Job Description

Intern Assistant | Family Benefits Center

The Tone:
This is a remote internship at Family Benefits Center, an independent insurance agency founded in 2022. The company helps individuals, families, and small businesses confidently navigate various health coverage options, including individual, group, life, and short-term medical plans. This role is crucial for an intern looking to gain hands-on experience in a professional insurance environment, contributing to a growing organization that values learning, professionalism, and service-oriented work. Interns help make insurance more personal and easier to understand, prioritizing clarity and client interests through real support and transparent communication.

The TL;DR
• Role: Internship
• Location: Remote

• Mission: This Intern Assistant supports essential daily administrative and operational tasks to help the company provide tailored guidance and transparent communication, fostering long-term client relationships in the health coverage sector.
• Tech Stack: Basic computer applications (email, spreadsheets, word processing).

What You’ll Actually Do
• Administration: Organize client information, prepare basic documentation, and assist with scheduling appointments and follow-up tasks.
• Data Management: Perform accurate data entry, update internal client records, and maintain the integrity of organizational information.
• Research Support: Support the team by conducting research on various insurance plans and current industry trends to aid in client guidance.
• Communication: Assist in creating simple client communications and tracking inquiries to ensure timely responses and clear exchanges.
• Resource Coordination: Coordinate and manage digital files and other resources to ensure efficient access and organization for the team.

The Must-Haves
• Background: Entry-Level. Demonstrated interest in insurance, health coverage, or related fields.
• Experience: No prior professional experience required.
• Skills: Strong organizational and time-management skills; Solid written and verbal communication skills for professional interactions; Comfort with basic computer applications and willingness to learn new tools; Attention to detail for documentation and data entry; Ability to work independently in a remote setting while collaborating effectively with a dispersed team.
• Bonus: Current student or recent graduate in Business, Finance, Communications, or a related academic field; Prior coursework or exposure to insurance is helpful but not required.