Content Operations Intern – Business Operations

Job Description

Business Operations Project Intern, Content Operations (TikTok-Operations-Operations Efficiency) – 2026 Start (BS/MS) | TikTok

The Tone:
This is a project internship at TikTok, located in Los Angeles, CA. TikTok builds the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. This role is important for the Content Operations team, which empowers entertainment, sports, and publishing creators and partners by enhancing the experience of creating Professionally Generated Content (PGC) on the platform. The intern will contribute to driving creativity and innovation in the short-video space by improving operational effectiveness and efficiency.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, Los Angeles, CA
• Pay: $25 hourly
• Team: Content Operations, within the Operations Efficiency team
• Mission: To drive effectiveness and efficiency of Ops programs and management by standardizing best practices, diagnosing global underperformance, and supplementing strategies with external insight.

What You’ll Actually Do
• Infrastructure Development: Build and manage the Content Operations team’s centralized infrastructure, including content program calendars, recap repositories, and budget guides.
• Roadmap Planning: Ideate and develop the future roadmap for business enablement by reviewing usage requirements and operational workflows across the organization.
• Workflow Implementation: Build functionality and partner with cross-functional teams to create key operational infrastructure, local workflows, and Standard Operating Procedures (SOPs) for document updates.
• Operational Review: Review and learn about the operations of Professionally Generated Content (PGC), Operations, and cross-functional organizations to build critical workflows tied to impact and results.

The Must-Haves
• Background: Student currently pursuing a Bachelor’s degree.
• Experience: Demonstrated ability to manage multiple projects simultaneously with exceptional attention to detail, a track record of using data to inform decisions, and experience building and optimizing operational workflows.
• Skills: Strong analytical and problem-solving abilities, excellent organizational capabilities, and clear written and verbal communication for distilling complex processes into documentation.
• Bonus: Prior internship or project experience in Operations, Project Management, Strategy, or Business Enablement within the tech, media, or entertainment industry; strong interest in collaborating cross-functionally; deep understanding of the digital content ecosystem, creator economy, and TikTok trends; and a proactive, self-starter mentality.