Strategy & Operations Intern

Job Description

Strategy and Operations Intern | TimelyCare

The Tone:
This is an internship role at TimelyCare, a remote-first company. TimelyCare is a clinically accountable virtual care provider designed specifically for education, trusted by nearly 500 campuses across the U.S. The company offers a comprehensive range of virtual medical and behavioral health services, including mental health counseling, medical care, and crisis support. This role is crucial for evaluating new growth opportunities, supporting operational improvements, and driving high-priority strategic initiatives that influence decision-making for the organization’s continued impact on student well-being.

The TL;DR
• Role: Internship / Early Career
• Type: Part-time, Temporary
• Location: Remote
• Pay: $25 hourly
• Team: Care Transformation Team, within the Care department, reporting to the Director of Strategy & Operations, Care Transformation
• Mission: Tackle ambiguous business challenges and develop recommendations that influence strategic decision making.

What You’ll Actually Do
• Strategic Evaluation: Conduct market research and competitive analysis to assess emerging trends, market opportunities, and competitive dynamics.
• Data-Driven Insights: Analyze internal and external data to identify insights, quantify opportunities, and validate strategic recommendations.
• Project Management: Structure and manage project plans for assigned initiatives, ensuring milestones, deliverables, and timelines remain on track.
• Stakeholder Communication: Build presentations and communicate findings to stakeholders, helping to inform recommendations for senior leadership.
• Operational Enhancement: Support operational improvement initiatives that increase organizational effectiveness and scalability, including evaluating and defining business processes.

The Must-Haves
• Background: Currently enrolled in an MBA program, completed an MBA, or planning to begin an MBA in the near future. Non-MBA candidates with relevant operator experience are welcome to apply.
• Experience: Prior experience of 3-5+ years in consulting, strategy, startups, technology, healthcare, finance, operations, or education is preferred but not strictly required.
• Skills: Strong analytical skills, intellectual curiosity, confidence in independent problem-solving, and excellent written and oral communication skills.
• Bonus: Motivation to make a meaningful impact on student well-being, success, and outcomes.