Member Engagement Coordinator

Job Description

Member Engagement Coordinator | Pennsylvania Apartment Association

The Tone:
This is a full-time role at Pennsylvania Apartment Association, located in Philadelphia, Pennsylvania. The company is a non-profit association focused on managing operations for the apartment industry. This role is critical for creating memorable event experiences and ensuring seamless engagement for a diverse range of members, sponsors, and internal staff. You will be the central point of contact, coordinating every detail to deliver flawless events and support for the association.

The TL;DR
• Role: Early Career
• Type: Full-time, exempt
• Location: Hybrid, Philadelphia, Pennsylvania

• Mission: This role is responsible for planning and executing memorable events, building strong member relationships, and ensuring flawless experiences for all stakeholders within the association.

What You’ll Actually Do
• Event Coordination: Provide comprehensive support for events, from initial planning through final execution.
• Partnership Development: Promote event sponsorships and actively pursue new partnerships to enhance association offerings.
• Member Communication: Build rapport with association members and ensure all incoming and outgoing calls and emails are addressed promptly.
• Experience Oversight: Oversee member experiences from conception through post-event review, managing on-site preparations, production, troubleshooting, and event breakdown.
• Administrative Support: Support internal teams by handling administrative tasks as needed and managing data entry for events.

The Must-Haves
• Background: Bachelor’s degree in marketing, communications, business, or a related field.
• Experience: Minimum of two years of experience specifically in event coordination.
• Skills: Strong verbal and written communication skills, exceptional organizational skills, ability to organize, plan, and prioritize a workload involving multiple concurrent projects, problem-solving skills, and a passion for perfection.
• Bonus: Prior association event planning experience is preferred.