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HR Operations Administrator
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Job Description
HR Operations Administrator | Inspire
The Tone:
This is a full-time role at Inspire, located in Atlanta, GA. Inspire Brands is a restaurant company comprising over 33,000 locations globally, including iconic brands like Arby’s and Dunkin’. The company aims to ignite and nourish flavorful experiences for hundreds of thousands of guests daily. This HR Operations Administrator role offers an excellent opportunity to begin a career in HR and Payroll, providing essential support to processing teams.
The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Atlanta, GA
• Team: Supporting the HR and Payroll processing teams
• Mission: This person supports HR and Payroll processing teams by managing administrative tasks to ensure efficient operations.
• Tech Stack: Microsoft Office suite (Word, Excel, Outlook), ADP
What You’ll Actually Do
• Call Management: Answer high call volume professionally, responding to internal and external inquiries.
• Case Resolution: Provide timely customer service by managing and responding to emails and cases.
• Document Processing: Scan, upload, and distribute agency mailings, including withholding orders to ADP.
• Payment Operations: Process a variety of payments including stop payments, direct deposit reversals, and off-cycle payments.
• Verification Services: Complete all employment and wage verification requests while maintaining strict confidentiality for all HR-related items.
The Must-Haves
• Background: High school diploma or GED required. This role is for individuals eager to learn new skills and committed to detail in HR and Payroll operations.
• Experience: Proficiency with the Microsoft Office suite (Word, Excel, Outlook).
• Skills:
1. Strong analytical and problem-solving abilities.
2. Excellent interpersonal, oral, and written communication skills.
3. Strong organizational skills with great attention to detail.
4. Ability to work in a highly structured team environment and maintain strict adherence to outlined procedures.
• Bonus: An enthusiastic approach to helping others, an eagerness for new learning, and flexibility to adapt to varying workloads.
