Strategy & Operations Intern

Job Description

Strategy and Operations Intern | TimelyCare

The Tone:
This is an internship / early career role at TimelyCare, located remotely across the country. TimelyCare is a clinically accountable virtual care provider built specifically for education, trusted by nearly 500 campuses across the U.S. This role is crucial for an analytical and entrepreneurial problem-solver who will evaluate new growth opportunities, support operational improvements, and drive high-priority strategic initiatives. The intern will tackle ambiguous business challenges and develop recommendations that influence strategic decision-making.

The TL;DR
• Role: Internship / Early Career
• Type: Temporary
• Location: Remote
• Pay: $25 hourly
• Team: Care Transformation Team, within the Care department, reporting to the Director of Strategy & Operations, Care Transformation
• Mission: Inform strategic and operational decisions by evaluating growth opportunities, improving operations, and driving strategic initiatives.

What You’ll Actually Do
• Market Analysis: Conduct market research and competitive analysis to assess emerging trends, market opportunities, and competitive dynamics.
• Data-Driven Insights: Analyze internal and external data to identify insights, quantify opportunities, and validate strategic recommendations.
• Project Management: Structure and manage project plans for assigned initiatives, ensuring milestones, deliverables, and timelines remain on track.
• Stakeholder Communication: Build presentations and communicate findings to stakeholders, helping to inform recommendations for senior leadership.
• Operational Improvement: Support operational improvement initiatives that increase organizational effectiveness and scalability.

The Must-Haves
• Background: Currently enrolled in an MBA program, completed an MBA, or planning to begin an MBA in the near future. Student level.
• Experience: 3-5+ years experience in consulting, strategy, startups, technology, healthcare, finance, operations, or education (preferred but not required).
• Skills: Strong analytical skills, intellectual curiosity, ability to bring actionable, clear steps to ambiguity, and excellent written and oral communication skills.
• Bonus: Non-MBA candidates with relevant operator experience are welcome to apply; motivated by opportunities to make a meaningful impact on student well-being.