Data Entry Product Support specialist

Job Description

Data Entry Support – Hourly | RG&T Solutions

The Tone:
This is an hourly position at RG&T Solutions, situated in Wentzville, Missouri. RG&T Solutions is actively seeking a highly dedicated Data Entry Product Support specialist to become a valuable member of its team. This role is fundamental to the operational success of the company, as it involves the meticulous maintenance and updating of product information within the core database. The accurate management of this data is critical for ensuring that both customers and internal teams receive timely and correct assistance with product-related inquiries. This particular opportunity is perfectly suited for individuals who are eager to embark on a career path in support and data management, offering a unique entry-level gateway to develop essential professional skills in a supportive environment. The company emphasizes a competitive pay structure and provides flexible scheduling options, making it an attractive prospect for those looking to grow.

The TL;DR
• Role: Early Career
• Type: Hourly, flexible scheduling
• Location: In-person, Wentzville, MO
• Pay: $45 hourly
• Mission: This individual will be responsible for ensuring the accurate and complete entry and maintenance of all product information within the company’s database, a crucial function that directly supports customer interactions and internal team operations regarding product inquiries.

What You’ll Actually Do
• Data Management: You will be responsible for accurately entering new product details and consistently updating existing product information directly into our central database, ensuring all entries are precise and current.
• Customer & Internal Support: You will provide direct assistance to both external customers and various internal teams by addressing their inquiries related to products, leveraging the accurate data you help maintain.
• Data Quality Assurance: A key part of your role will involve maintaining the overall integrity of our data records, meticulously ensuring accuracy across all stored information and upholding high data quality standards.
• Issue Reporting: You will systematically document any discrepancies, errors, or issues encountered during data entry or support tasks, and report these findings to the appropriate channels for resolution.
• Administrative Assistance: You will contribute to the broader product support function by performing various administrative tasks that facilitate the team’s operations and ensure smooth workflows.

The Must-Haves
• Background: This role is designed as an excellent entry-level opportunity, ideal for individuals who are actively looking to develop foundational skills in data management and customer support. There is no prior experience required for candidates applying for this position, making it accessible for those eager to start a new career.
• Experience: No prior professional experience is a prerequisite for this role, as RG&T Solutions provides an environment where new team members can learn and grow within the data management and support field.
• Skills: Candidates must possess strong attention to detail to ensure accuracy in all data entry tasks and record-keeping. Excellent organizational abilities are essential for managing product information efficiently. Effective communication skills are required for assisting customers and internal teams with inquiries. A proactive attitude is valued, allowing you to identify and address issues. Furthermore, candidates should be comfortable working independently and capable of managing multiple tasks efficiently without constant supervision.