Data Entry Associate – Order Department

Job Description

Data Entry Associate | Acquire4Hire

The Tone:
This is a full-time, in-person role at Acquire4Hire, located in Dallas, TX, near the Garland area. The company relies on its Order Department to efficiently process customer requests and manage essential business transactions. This position is vital for maintaining accurate order fulfillment and ensuring smooth operations, directly contributing to customer satisfaction and operational efficiency by preventing delays and ensuring records are current. Your work in this department will be central to the successful handling of all incoming orders.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Dallas, TX
• Pay: $17.5 hourly
• Mission: This role ensures accurate and timely processing of customer orders and related documentation to prevent delays and maintain updated records.
• Tech Stack: MS Office, Outlook, Word

What You’ll Actually Do
• Data Entry: Accurately enter and update customer and account data into designated systems from various source documents, ensuring all information is captured precisely and within specified time limits.
• Data Management and Verification: Proactively compile, verify the accuracy of, and sort through data for computer entry. This includes reviewing information for any deficiencies or errors, correcting incompatibilities, thoroughly checking output, and conducting daily follow-ups on missing information to update accounts accordingly.
• Customer Support: Serve as a primary point of contact for customers and other internal departments, interacting via phone or email to fulfill orders, provide necessary information, and respond to inquiries related to order entry and status.
• Order Processing and Documentation: Handle a diverse range of documents, which involves processing customer orders, creating purchase orders (PO’s), generating shortage reports or reselections, and diligently maintaining complete and accurate records for all transactions.
• Order Fulfillment Tracking: Systematically track and manage orders to ensure they are completed and fulfilled on time, actively working to avoid any delays in deliveries. You will also be responsible for communicating any potential delays or problems to the appropriate internal and external parties.

The Must-Haves
• Background: Others. Foundational understanding of data entry and order processing principles, with a strong emphasis on precision and efficiency in administrative tasks.
• Experience: Demonstrated experience in data entry, including excellent typing skills, and proven customer service capabilities. Proficiency with MS Office, Outlook, and Word is required for daily operations.
• Skills: Strong organizational skills to manage multiple moving parts and priorities under time constraints; meticulous attention to detail and accuracy; excellent grammar and punctuation for clear communication; ability to prioritize tasks and multitask effectively; and the capacity to work independently as a quick learner.
• Bonus: Punctuality, reliability, and a collaborative attitude for working effectively with team members and other departments.