Front-End Associate (Cashier, Courtesy Clerk, Customer Service)

Job Description

Front End Entry Level | Jewel-Osco

The Tone:
This is an entry-level, front-end role at Jewel-Osco, located in Chicago, IL. Jewel-Osco, part of Albertsons Companies Inc., is a people-oriented business committed to bringing people together around the joys of food and inspiring well-being. The company’s philosophy emphasizes thoughtful people practices, aiming to inspire well-being by empowering individuals to bring their unique selves to the team, operating on core values such as putting people first, being customer driven, valuing different perspectives, and building belonging within one team. This role is crucial for creating memorable customer visits, guiding and inspiring shoppers from groceries to health needs, while offering an opportunity for individuals to learn, grow, and develop a long-lasting career within a diverse and inclusive workforce. Jewel-Osco also offers a variety of benefits including competitive wages paid weekly, flexible work schedules, associate discounts, and leaders invested in training and career growth. Eligible employees can access health and welfare benefits like Medical, Dental, and 401k, alongside vacation and paid time off, all fostering a diverse and inclusive work culture.

The TL;DR
• Role: Early Career
• Type: Flexible
• Location: In-person, Chicago, IL
• Pay: $15.70–$16.50 hourly
• Mission: Guide, inspire, and make every customer’s visit memorable.

What You’ll Actually Do
• Serve customers across front-end roles including courtesy clerk, customer service associate, and cashier, guiding and inspiring them for all grocery and health needs.
• Ensure every customer’s visit is memorable by providing exceptional, smile-driven service and support.
• Engage proactively in available on-the-job and online learning opportunities to foster continuous professional development and career growth.
• Contribute positively to a diverse and inclusive workforce, helping to build belonging and a strong “one team” environment.
• Assist fellow associates, reinforcing the company’s value of putting people first and acting as owners in their roles.

The Must-Haves
• Background: Career level: Others. A foundational belief that food is central to daily life and its community, aligning with the company’s commitment to a healthy future.
• Experience: No specific prior experience required; the role is open to individuals seeking their first job or new opportunities, with a commitment from leaders to invest in training and career growth.
• Skills:
• A demonstrable pride in the quality of all work performed, regardless of its scale.
• Strong interpersonal skills and a genuine enthusiasm for helping customers and fellow associates.
• An eagerness and willingness to actively learn, grow, and develop within the role and company.
• A positive demeanor, manifested through smiling and a desire to make others smile, contributing to a welcoming atmosphere.
• A belief in the importance of community involvement and being a contributing part of the local area.