All Levels – Cafe Team Member

Job Description

Barista Role | L’ATTITUDE VENTURES

The Tone:
This is an entry-level role at Progeny Coffee (L’ATTITUDE VENTURES), located in San Francisco. Progeny Coffee was co-founded by a fifth-generation Colombian coffee farmer with a mission to transform the coffee industry by uplifting farmers out of poverty. By ensuring fair compensation and promoting transparency, the company builds a sustainable and ethical coffee supply chain. This role is essential for delivering exceptional coffee, embodying the company’s commitment to quality and customer service, and sharing the impactful story behind every cup with customers.

The TL;DR
• Role: All Levels
• Location: In-person, San Francisco, CA

• Mission: This person ensures customers have a memorable experience, crafts high-quality beverages, and helps uphold the company’s mission of supporting coffee farmers through transparency and fair compensation.

What You’ll Actually Do
• Customer Engagement: Welcome every guest with warmth and genuine interest, ensuring they have a memorable experience.
• Beverage Preparation: Prepare and serve a variety of coffee drinks with care and consistency, utilizing provided training.
• Store Maintenance: Ensure the café remains clean, organized, and inviting for all customers.
• Team Collaboration: Work with colleagues to brainstorm and implement new ideas to enhance customer experience and operational efficiency.
• Product Knowledge: Continuously seek knowledge about Progeny Coffee products, the stories behind them, and the communities supported.

The Must-Haves
• Background: All levels of experience are welcome; no prior barista experience is required. Candidates must possess a general enthusiasm for coffee and a dedication to customer service.
• Experience: No specific prior experience as a barista is needed, as comprehensive training is provided to equip you with the necessary skills.
• Skills:
• Genuine love for coffee, understanding its story, farmers, and journey from bean to cup.
• Strong customer-focused approach, prioritizing needs and going above and beyond for satisfaction.
• Positive attitude, viewing challenges as opportunities for learning and growth.
• Collaborative spirit, thriving in team environments and supporting colleagues.
• Innovative thinking, consistently seeking ways to improve processes, products, and experiences.