Sales / CRM Operations Intern

Job Description

Sales / CRM Operations Intern | Gasser Chair

The Tone:
This is an internship at Gasser Chair, located in Youngstown, OH. Gasser Chair is a recognized leader in the design and manufacturing of high-quality seating solutions for the gaming and hospitality industries. This role is crucial for supporting the Sales team through vital customer data management, reporting, and customer insight initiatives. The intern will contribute to meaningful projects, gaining exposure to how sales, marketing, and operations collaborate to strengthen customer relationships and foster business growth.

The TL;DR
• Role: Internship
• Type: Seasonal (Temporary), Part-time
• Location: In-person, Youngstown, OH
• Team: Supports the Sales team
• Mission: To improve customer data, support customer follow-up efforts, and identify trends for strategic sales decisions.
• Tech Stack: HubSpot, Global Shop

What You’ll Actually Do
• Data Management: Assist with maintaining and organizing customer data within CRM systems such as HubSpot and Global Shop.
• Data Quality: Support data cleanup and standardization efforts to improve data accuracy and consistency.
• Customer Insight: Assist with customer follow-up and feedback initiatives to help identify customer trends and future opportunities.
• Lifecycle Tracking: Support customer lifecycle tracking, including order history and purchasing patterns.
• Reporting: Help pull and review sales data to identify trends and assist in preparing reports and summaries related to customer activity and sales performance.

The Must-Haves
• Background: Student seeking an internship in sales operations, customer relationship management, or business analytics.
• Experience: A motivated and detail-oriented approach to learning and applying skills in a professional environment.
• Skills: Strong analytical, organizational, and communication abilities.