Surveillance Investigators

Job Description

Surveillance Investigator I – Entry Level | Command Investigations

The Tone:
This is an entry-level, field-based role at Command Investigations, requiring travel and potential overnight stays. Command Investigations, founded in 2012, is a nationally recognized firm providing surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry across the U.S. Grounded in core values of integrity, service, and results, the company delivers reliable outcomes and prides itself on being invested in its team members. This position is crucial for maintaining those standards by meticulously observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review, with opportunities for growth within the organization.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: On the Road with potential overnight stays
• Pay: $20–$25 hourly
• Team: Reports to a Team Leader
• Mission: Conduct field surveillance to observe, track, and document subjects’ activities, gathering video evidence and preparing reports for client review.
• Tech Stack: Digital camcorder with date/time stamp, covert camera, tripod/monopod, laptop with Microsoft Word, smartphone, web-based technology, investigative software

What You’ll Actually Do
• Surveillance Execution: Actively monitor, track, and record subjects during daily activities in various environments, including public spaces, events, and workplaces.
• Discreet Operations: Execute both vehicular and on-foot surveillance, maintaining complete cover and discretion to avoid detection.
• Investigative Planning & Documentation: Develop and implement pre-surveillance plans tailored to each case, and meticulously record all findings through detailed video and comprehensive written reports.
• Timely Reporting & Communication: Communicate observations and strategy with team leaders, and ensure all comprehensive reports and video evidence are submitted within required timeframes.
• Professional Conduct: Uphold safety standards, adhere to all legal and ethical requirements, and maintain confidentiality and professionalism during surveillance operations.

The Must-Haves
• Background: High school diploma or equivalent required, demonstrating proficient reading skills and the ability to follow directions.
• Experience: 0-1 years of experience required; must be 21 years of age or older with a valid driver’s license, clean DMV record, and personal auto insurance with 100k/300k/100k liability limits. Must be willing to travel and work variable schedules, including weekends, holidays, overtime, and early mornings starting as early as 3:00 AM.
• Skills: Highly observant, detail-oriented, with excellent judgment and situational awareness; strong written and verbal communication skills; self-motivated, reliable, adaptable to changing environments, with the ability to work autonomously and manage time effectively.
• Bonus: College degree preferred; prior investigative experience is a plus.