Customer Service Associate

Job Description

Front End Entry Level | Jewel-Osco

The Tone:
This is an entry-level role at Jewel-Osco, focusing on front-end operations such as courtesy clerk, customer service associate, or cashier. Jewel-Osco, as part of Albertsons Companies Inc., builds a people-oriented retail organization committed to bringing people together around the joys of food and inspiring well-being. This foundational role is a significant step towards a fulfilling career, vital for guiding, inspiring, and making every customer’s visit memorable, while also contributing to a diverse and inclusive workforce where smiles are shared and belonging is built.

The TL;DR
• Role: Early Career
• Type: Flexible
• Location: In-person, [City not specified]

• Mission: Ensure customers receive memorable service and guidance for their grocery and health needs.

What You’ll Actually Do
• Customer Service: Serve as a courtesy clerk, customer service associate, or cashier, guiding and inspiring customers to make every visit memorable from groceries to health needs.
• Operational Excellence: Take pride in performing all tasks, whether big or small, contributing to the smooth operation of the front-end department.
• Team Collaboration: Actively help fellow associates, fostering a supportive environment that prioritizes being “one team” and putting “people first.”
• Skill Development: Utilize on-the-job and online learning opportunities to grow your abilities, reflecting an eagerness to learn and develop a long-lasting career.
• Community Building: Contribute to a diverse and inclusive workforce by building belonging, sharing smiles, and believing that being part of your community matters.

The Must-Haves
• Background: Others. This role is ideal for individuals taking their first step into the workforce or seeking a new career path, focusing on roles such as courtesy clerk, customer service associate, or cashier.
• Experience: No specific prior years of experience are required; candidates should possess an eagerness, willingness, and wanting to learn and grow within the company.
• Skills:
* Customer Engagement: A natural inclination to smile, make others smile, and actively help customers, ensuring memorable interactions.
* Work Ethic: Takes pride in all work, understanding that both large and small tasks contribute to overall success, acting as an owner.
* Learning Agility: Demonstrates a commitment to continuous learning and personal development through available training resources.
* Community Mindset: Believes in the importance of community and actively contributes to a diverse, inclusive, and people-first environment.
* Food Appreciation: Believes that food is central to all our lives, aligning with the company’s mission to bring people together around the joys of food.