E-commerce Operations Strategy Intern

Job Description

About the Role
This internship role is part of the TikTok Shop US operation team, aiming to pioneer Content & Creator commerce in the US by making TikTok the leading e-commerce platform of choice. Interns will gain hands-on experience supporting business leaders in developing and executing strategies for TikTok’s global e-commerce business, contributing to the platform’s unique customer experience and growth.

What You’ll Do
• Be familiar with the overall strategies and tactics of global e-commerce business, and deeply support business leaders to disassemble project tasks, set priorities and add value to the business team.
• Develop and execute comprehensive strategy, including goal/budget setting and performance review.
• Conduct data analysis to evaluate the performance of merchandise and seller growth, identify trends, and make recommendations for optimization.
• Collaborate with cross-functional teams to plan and execute the Strategy.
• Participate in the design and implementation of business operation management systems and processes, and provide strong support for the implementation of business strategy.
• Proactively identify and mitigate risk during rapid growth in business development, while ensuring regulatory and policy compliance is maintained.
• Establish a clear and efficient communication mechanism with internal and external partners globally, coordinate projects across systems and departments, and improve overall synergy efficiency.

You’re a Good Fit If You
• Currently pursuing an Undergraduate/Master Degree in Business Administration, Project Management, Marketing, or a related field.
• Able to commit to working for 12 weeks during Summer 2026
• Have good logical thinking, business analysis ability, systematic thinking and critical thinking ability.
• Have strong learning ability, execution ability and stress resistance, as well as strong communication and coordination, resource integration ability and project management ability.

Bonus Qualifications
• Graduating December 2026 onwards with the intent to return to the degree program after the completion of the internship.
• Interest in e-commerce business; Internship experience in e-commerce or having a solid understanding of the industry landscape is a plus
• Familiar with TikTok and other content platforms; experience in content-based eCommerce (brand and/or platform-side) is highly preferred.
• Strong network and connections with brands and/or retailers is a plus.
• Passion for TikTok and eCommerce, eager to exceed challenging goals while building something truly unique to the market.

Role Highlights & Compensation
• Internships run for 12 weeks.
• Summer Start Dates: May 11th, 2026; May 18th, 2026; May 26th, 2026; June 8th, 2026; June 22nd, 2026.
• Candidates can apply to a maximum of two positions.
• Applications will be reviewed on a rolling basis.
• A vibrant blend of social events and enriching development workshops will be available.
• The hourly rate range for this position in the selected city is $23.75- $23.75.
• Interns have day one access to health insurance, life insurance, wellbeing benefits and more.
• Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year).
• Interns who are not working 100% remote may also be eligible for housing allowance.