Drug GM & Home Associate

Job Description

About the Job: Drug GM & Home Associate

Join the Fred Meyer team, part of The Kroger Company family, where we are dedicated to feeding the human spirit through amazing customer experiences and a passion for food and people. Based in Portland, Oregon, Fred Meyer proudly serves customers in over 120 stores across Oregon, Washington, Idaho, and Alaska.

As a Drug GM & Home Associate, you will play a crucial role in creating an outstanding customer experience through exceptional service. You will help establish and maintain a safe and clean environment that encourages our customers to return, while assisting the department manager in reaching sales and profit goals.

We embrace the Customer 1st strategy and encourage all associates to deliver excellent customer service. You will role model and demonstrate our company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. If you’re caring, purpose-driven, and hungry to learn, your potential with us is unlimited.

Key Responsibilities:

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Assist the department manager in reaching sales and profit goals.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage excellent customer service.
• Role model and demonstrate company core values: respect, honesty, integrity, diversity, inclusion, and safety.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM and Home specials.
• Recommend Drug GM and Home items to customers to ensure they get the products they want and need.
• Review “sell by” dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate management of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.

What You’ll Receive From Us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We’ll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Qualifications:

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Desired Qualifications:

• Retail experience.
• Second language: speaking, reading, and/or writing.
• Promote trust and respect among associates.
• Display a positive attitude.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!