Business Office Clerk

Job Description

Business Office Clerk | Imperial, a Villa Center

The Tone:
This is a full-time role at Imperial, a Villa Center, located in Dearborn Heights, MI. Imperial is a healthcare facility that provides crucial skilled nursing services. This role is vital for maintaining the financial health of the facility by ensuring timely collection of accounts receivable from various payor sources and accurate accounting records. The Business Office Clerk directly impacts the facility’s operations by managing census information, billing, and resident accounts.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Dearborn Heights, MI

• Mission: Manage the financial health of the facility through accounts receivable collection and accurate accounting records.
• Tech Stack: PointClickCare, RFMS, Microsoft Outlook, Excel, Word

What You’ll Actually Do
• Resident Payor Management: Complete payer setup and changes for all residents.
• Medicaid Application Coordination: Ensure Medicaid applications are completed by coordinating with the Admissions Department and resident families.
• Financial Record Keeping: Maintain comprehensive financial files for all residents.
• Accounts Receivable Collections: Make weekly collection calls to families for private pay, resident liabilities, and other outstanding accounts.
• Administrative Support: Provide backup support to the Receptionist, including answering phones, giving tours, and explaining admission forms.

The Must-Haves
• Background: Early Career professional with a high school diploma or equivalent preferred, along with basic accounting or bookkeeping courses or experience.
• Experience: Experience working in a skilled nursing facility is preferred.
• Skills: Basic systems processing capabilities, proficiency in Microsoft Outlook, Excel, and Word, strong organizational and communication skills, and the ability to read, write, speak, and understand English.
• Bonus: A basic understanding of Medicare and Medicaid claims processing is preferred.