Relationship Banker

Job Description

About the Job: Relationship Banker (Member Advisor I/II)

Join SECU, Maryland’s largest Credit Union, and become a pivotal part of a mission-driven organization dedicated to being relevant and significant in the lives of its members, employees, and communities. SECU operates with a strong commitment to ethical conduct and fiscal responsibility, guided by principles that prioritize being member-centered, employee-focused, fostering strong relationships, choosing right over easy, and bringing heart to banking.

What You’ll Do:

As a Relationship Banker, you will embody SECU’s brand by delivering comprehensive financial education and services. Your role is dynamic and impactful, focusing on building deep, lasting relationships and promoting financial well-being within the community. Your daily responsibilities may include:

• Member Consultation: Engaging with members to understand their banking needs, reviewing existing relationships, and offering tailored financial solutions.
• Financial Planning: Strategizing with members to help them achieve significant life milestones, such as saving for college, purchasing a home, planning a wedding, or securing a business loan.
• Community Engagement: Representing SECU at local businesses or community events, educating participants about financial literacy and SECU’s diverse offerings.
• Volunteerism: Participating in SECU volunteer events, with the opportunity to earn up to 12 hours of paid time off per quarter, demonstrating SECU’s commitment to community service.
• Relationship Building: Utilizing your engaging personality to build emotional connections and nurture diverse, inclusive relationships and networks within SECU and the communities served.
• Advocacy: Actively promoting financial literacy, the credit union movement, and SECU’s talent brand.
• Impactful Service: Consistently demonstrating empathy, compassion, and heart, while being authentic and knowledgeable about SECU banking products and services, to foster increased member loyalty.

This role offers the unique opportunity to make a positive difference every day, bringing purpose, meaning, and heart to your work – key differentiators at SECU.

What We’re Looking For:

• Consultative Sales Experience: Proven experience in a financial or banking industry role with a strong track record of building customer loyalty and expanding financial literacy and well-being.
• Goal Attainment: Demonstrated ability to achieve goals through strong familiarity with a wide range of retail banking products and services.

What You’ll Get:

Joining Team SECU means becoming part of an organization that is committed to your growth and well-being. SECU offers a comprehensive Total Rewards Package for all employees working 20+ hours per week, ensuring a supportive and enriching work environment.

Compensation Information:

Based on experience and qualifications, candidates may be hired as a Member Advisor I or Member Advisor II.

• Member Advisor I/Relationship Banker I: Hourly Pay Range: Min. $21.35 – Max. $32.02
• Member Advisor II/Relationship Banker II: Hourly Pay Range: Min. $24.62 – Max. $39.42

The final offer will be determined based on your years of experience and education.

Other Compensation Includes:

• Quarterly Incentives: Based on productivity goals.
• Annual Corporate-Wide Incentives: Rewards for overall company performance.

Comprehensive Benefits Focus on Total Well-being:

• Health & Wellness: Medical, vision, and dental benefits.
• Retirement Planning: 401k plan with company matching contributions.
• Generous Leave: Sick, vacation, and personal leave.
• And More: For a detailed overview, refer to the 2025 SECU Benefit Guide.

To learn more about the vibrant work culture at SECU, please visit our career portal: secumd.org/careers.

If you are seeking a challenging and rewarding career where you can truly make a difference, then SECU is the place for you! SECU is an Equal Opportunity Employer.