Seasonal Entry Level Tax Preparer

Job Description

Seasonal Entry Level Tax Preparer | Jackson Hewitt

The Tone:
This is a seasonal entry-level role at Jackson Hewitt, a company dedicated to guiding clients through complex tax codes, rules, and processes with integrity, quality, and consistency. Jackson Hewitt’s mission is “Working Hard for the Hardest Working Americans,” providing a service many taxpayers don’t receive from DIY or other providers. This role is critical for easing client stress during what is often the biggest single financial event of their year, delivering expert customer service and tax knowledge.

The TL;DR
• Role: Seasonal Entry Level Tax Preparer
• Type: Seasonal, Full-time or Part-time
• Pay: $15.00 per hour
• Mission: Guide clients through tax codes, explain tax processes, and prepare accurate tax returns to ease stress and provide expert service.

What You’ll Actually Do
• Client Interviews: Conduct face-to-face tax interviews to understand client situations and needs.
• Tax Preparation: Prepare complete and accurate tax returns, including multiyear, multistate, and year-end forms, in compliance with regulations.
• Business Growth: Generate business growth, increase client retention, and offer additional products and services.
• Client Support: Provide clients with IRS audit support and answer questions regarding future tax planning.
• Payment Processing: Collect and process client payments, ensuring timely deposits.

The Must-Haves
• Background: Early career individual seeking to learn a new profession in the tax industry, with a willingness to learn. PTIN certification is required (free tax training provided by Jackson Hewitt typically includes preparation for this). No college diploma is necessary.
• Experience: Limited work history or new to the workforce is acceptable. Experience in accounting, finance, retail, bookkeeping, or prior tax preparation is preferred.
• Skills: Extraordinary customer service, strong communication and interpersonal abilities, and basic knowledge of computer functions and math.
• Bonus: A Bachelor’s degree in Accounting or a related field is a plus, and bilingual candidates are highly encouraged to apply.