Part Time Retail Store Associate

Job Description

Part Time Retail Store Associate | Office Depot

The Tone:
This is a part-time retail role at Office Depot, where associates play a vital part in the company’s ongoing success within today’s competitive retail environment. The position is centered on delivering an excellent customer experience and driving sales through thoughtful product recommendations and engaging customer interactions. Associates are expected to be proactive and friendly, dedicated to cultivating a positive shopping atmosphere for every customer. Their enthusiasm and expertise are key to fostering a vibrant sales culture and upholding high store standards. Office Depot, operating under The ODP Corporation, is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and an omnichannel presence, empowering businesses, professionals, and consumers daily.

The TL;DR
• Role: Part Time
• Type: Part-time
• Pay: $9.78–$15.16 hourly
• Mission: To deliver exceptional customer experiences and drive sales through product recommendations and engaging customer interactions.

What You’ll Actually Do
• Customer Centric Experience: Engage customers proactively and with a positive attitude, understanding their needs to recommend appropriate products, services, and solutions effectively. This includes utilizing the company’s selling programs and maintaining awareness of current advertisements, promotions, and loyalty initiatives to enhance the customer’s shopping experience.
• Sales Culture & Growth: Contribute enthusiastically to a vibrant sales culture by applying effective sales principles, aiming to create satisfying customer interactions that drive business growth. Focus on achieving sales brilliance and providing exceptional service, especially within the Print and Technology product categories.
• Store Operations & Merchandising: Uphold and enhance the store’s visual and merchandising standards by ensuring a neat, clean, and well-stocked environment, particularly in the print department. This involves adhering to guidelines for signage, labeling, and merchandise presentation, as well as actively managing freight, stocking, and daily inventory replenishment to prevent lows and outs.
• Product Expertise & Training: Continuously develop personal selling skills and deepen product knowledge through company-provided sales and service tools, including successfully completing all required Tech, Print, and other applicable training programs. Commit to ongoing education in these areas, pursuing designated certifications when necessary, to effectively assist customers.
• Compliance & Community: Ensure strict compliance with all company policies, procedures, and practices, actively supporting loss prevention efforts to safeguard assets. Additionally, support a customer-centric environment that aligns with Office Depot’s core 5C values (Customer, Commitment, Change, Caring, and Creativity), and engage positively with the local community.

The Must-Haves
• Background: High School diploma or equivalent education preferred; this is an early career retail role.
• Experience: No previous experience is required for this position.
• Skills: Basic computer proficiency for job-related tasks, good interpersonal and communication skills to build client relationships, and the ability to read, count, and write for documentation and inventory processing.