CSO Operations Summer Intern

Job Description

CSO Operations Summer Intern (2026)

Aledade is seeking a highly motivated and analytical individual for a 10-week Summer Internship in CSO Operations, starting June 1st, 2026, and concluding on August 7th, 2026. This internship offers a unique opportunity to contribute to significant projects within a leading healthcare organization, gain exposure to senior leadership, and develop expertise in the complex healthcare system.

About the Internship

As a CSO Operations intern, you will play a crucial role in enhancing the efficiency and visibility of operations across various Customer Success Organization (CSO) teams. Your primary responsibilities will include:

• Building a Unified Reporting Framework: You will develop and implement a consistent reporting framework across all CSO teams (Patient Engagement, Overlay, Go-To-Market, Education, Aledade Learning Academy). This framework aims to increase the visibility of work, impact, and capacity across these diverse teams.
• Mapping the New-Practice Onboarding Journey: As part of the Customer Lifecycle initiative, you will meticulously map the current onboarding process for new practices. This includes identifying key pain points and synthesizing insights gathered from cross-functional partners such as Growth, Implementation, Integrations, Field, and Product teams.
• Designing a Lightweight CSO PMO Structure: You will contribute to the design of a Project Management Office (PMO) structure for the CSO. This involves drafting standard templates for project intake, planning, and status reporting, as well as documenting a simple and scalable operating model for future CSO initiatives.

In addition to these substantial projects, Aledade Interns benefit from a comprehensive experience that includes:

• Attending dedicated intern cohort meetings featuring insights from company leaders, professional development programming, and networking opportunities with fellow interns.
• Direct exposure to senior executives and industry leaders, providing valuable mentorship and career guidance.
• Developing expertise in critical areas such as healthcare policy, programming languages, business operations, Medicare, commercial payer contracts, and clinical workflows.
• Opportunities to attend relevant industry events and specialized training sessions in the healthcare field.

Compensation

The compensation for this internship is $20 – $25 an hour.

Who We Are Looking For

The ideal candidate for this role will possess prior internship experience and a strong record of academic success. We are seeking individuals who are:

• Passionate about healthcare and dedicated to making a positive impact within the field.
• A self-starter with the ability to take initiative and ownership of projects from conception to completion.
• A collaborative team player who thrives in a cooperative work environment.
• Detail-oriented and self-motivated to produce work that consistently meets high standards of quality.
• An analytical thinker with strong mathematical skills, capable of dissecting complex problems and deriving actionable insights.

About Aledade

Aledade, a public benefit corporation founded in 2014, is committed to empowering independent primary care. As the largest network of independent primary care in the country, Aledade helps practices, health centers, and clinics deliver better patient care and thrive in value-based care models. By establishing value-based contracts with various health plans, Aledade aims to transform the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are compensated for their crucial role in maintaining patient health. If you are eager to contribute to a healthcare system that benefits patients, practices, and society, and are seeking a collaborative, inclusive, and remote-first culture, Aledade is the right place for you.

Our Culture and Values

At Aledade, you will be part of a creative culture driven by a passion for addressing complex challenges with respect, open-mindedness, and a commitment to continuous learning. You will collaborate with team members who bring a diverse array of experiences, interests, backgrounds, beliefs, and achievements, all united by a shared dedication to public health and the Aledade mission.

Aledade champions diversity and inclusion, striving to attract, develop, and retain highly qualified individuals from all communities. We are an equal opportunity employer, making employment decisions based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration without regard to age, race, color, national origin, gender (including pregnancy), gender identity or expression, religion, physical or mental disability, medical condition, genetic information, marital status, veteran status, or sexual orientation.

Privacy and Application Process

By applying for this position, you agree to Aledade’s Applicant Privacy Policy, which can be reviewed at https://www.aledade.com/privacy-policy-applicants.

Please note that Aledade may utilize automated tools, including artificial intelligence (AI), to assist in organizing and evaluating application materials. These tools support our recruiters and hiring managers in managing large applicant pools. Human judgment remains an essential component of our hiring process, including in the oversight and use of any automated tools. For more information regarding our screening and hiring process, please contact us.