Junior Field Applications Engineer

Job Description

Junior Field Applications Engineer | NVIDIA

The Tone:
This is an early career Field Applications Engineering role at NVIDIA, focused on datacenter system and network design for AI computing. NVIDIA, a leader in AI platforms, seeks a passionate, hardworking, and creative individual for this position. The role is crucial for helping to bring groundbreaking enterprise solutions to the world by supporting large datacenter deployments of NVIDIA AI computing systems.

The TL;DR
• Role: Early Career
• Location: Field-based, requiring onsite datacenter support
• Pay: $92000–$178250 yearly
• Mission: Solve complex hardware and deployment issues for large datacenter customers using NVIDIA AI computing systems.
• Tech Stack: GPU, networking products, servers, storage systems, network devices, TCP/IP, RDMA, RoCE, NICs, Switches, C/C++, Python, Embedded Linux System, APIs

What You’ll Actually Do
• Onsite Support: Provide essential onsite technical support for large-scale datacenter deployments of NVIDIA AI solutions, ensuring seamless integration and operation.
• Issue Resolution: Diagnose and resolve complex hardware and deployment issues encountered within customer environments to maintain system performance and reliability.
• Technical Specialization: Act as a primary technical specialist on NVIDIA GPU and networking products, directly supporting sales account managers and collaborating to deliver outstanding AI datacenter solutions.
• Customer Engagement: Establish and cultivate strong technical relationships with customer engineers, management, and architects at key accounts, fostering trust and collaboration.
• Market Insight: Actively identify and articulate customer architectures and critical product requirements specific to the enterprise AI market to inform future development.
• Internal Liaison: Build strong relationships and communication channels with various internal NVIDIA teams to facilitate cross-functional collaboration and support.
• Training: Deliver technical and sales training to NVIDIA’s direct sales team and channel partners, enhancing their understanding and capability.

The Must-Haves
• Background: Bachelor’s or Master’s degree in Engineering, Electrical Engineering, Physics, or Computer Science, or equivalent practical experience.
• Experience: At least 1 year of work-related experience in the high-tech electronics industry, specifically in a system design role or a technical customer support role.
• Skills: Deep technical understanding of datacenter hardware, including servers, storage systems, and network devices; Expert-level analytical and problem-solving capabilities; Strong command of English, both written and oral, for effective collaboration with management and engineering teams; Excellent time-management and organizational skills required for coordinating multiple initiatives and sophisticated project implementations.
• Bonus: Proficiency in networking protocols (TCP/IP, RDMA, RoCE) and devices (NICs, Switches); C/C++ and Python programming skills; Experience with Embedded Linux Systems and APIs; Prior experience with OEMs in industrial, military, or ruggedized computing.