SDR Apprentice

Job Description

SDR Apprentice | Salesforce

The Tone:
This is an apprenticeship at Salesforce. Relocation is not provided for this opportunity. Salesforce builds the #1 AI CRM, aiming to redefine how business is done. This role is essential for combining sales development with operational efficiency, leveraging AI to streamline workflows and build foundational sales skills to become a world-class Sales Development Representative.

The TL;DR
• Role: Apprenticeship
• Type: Apprenticeship (3-5 months)
• Location: Not specified (Relocation not provided)

• Team: SMB (Small & Medium Business) team
• Mission: This person will be the operational excellence of the SMB team, leveraging AI tools to streamline workflows while building foundational sales skills.
• Tech Stack: Customer 360 platform, AI tools, Salesforce

What You’ll Actually Do
• Operational Efficiency: Streamline internal workflows and business processes, leveraging AI-powered insights to ensure the SDR organization operates at peak productivity.
• Pipeline Development: Qualify inbound leads from marketing campaigns and events using the Customer 360 platform and AI tools to prioritize high-potential SMB opportunities.
• CRM Management: Orchestrate prospecting activity and lead conversion within Salesforce, ensuring data integrity fuels AI models and sales forecasting.
• Strategic Research: Understand intent signals of target accounts using Salesforce’s AI-driven intelligence to identify key stakeholders and craft data-backed outreach strategies.
• Prospect Engagement: Balance direct prospect engagement with critical business operations to develop core sales skills.

The Must-Haves
• Background: Early career professional with a clear desire to build a long-term career in professional sales and a passion for mastering the #1 AI CRM.
• Experience: No specific years required.
• Skills:
• Operational Problem Solving: Ability to break down complex challenges and develop efficient step-by-step technical solutions.
• Effective Communication: Strong verbal and written skills with the ability to convey complex value propositions clearly and professionally.
• Resilient and Goal Oriented: A high level of accountability toward hitting targets and the resilience to remain positive through the challenges of high volume outreach.
• Growth Mindset: A self-motivated learner eager to master the tools and skills required to progress into a full cycle sales role.
• Bonus: Previous internship or work experience in sales.