Business Operations Analyst Intern

Job Description

Business Operations Analyst Intern | Parsons

The Tone:
This is an internship at Parsons, with a preferred location in the DC Metro area. Parsons builds and delivers critical solutions for US government customers globally, primarily within the Federal Solutions segment covering defense, security, intelligence, and infrastructure. This role is vital for supporting business development operations across Defense & Intelligence by ensuring the accuracy of sales data, analyzing performance trends, and providing essential insights that drive strategic decisions and growth.

The TL;DR
• Role: Internship
• Location: DC Metro area (Preferred)
• Pay: $19.86–$34.76 hourly
• Team: Federal Solutions team
• Mission: This role supports business development operations by ensuring CRM data integrity, analyzing sales performance, and providing essential insights for Defense & Intelligence initiatives.
• Tech Stack: Salesforce, PowerBI

What You’ll Actually Do
• Manage CRM Data: Oversee the daily input, accuracy, completeness, and integrity of data within the CRM system, establishing and enforcing protocols for data entry and validation.
• Perform Data Analysis and Reporting: Analyze sales data using statistical techniques, develop forecasting models, and generate customized reports and dashboards using Salesforce and PowerBI to provide insights on business development efforts.
• Ensure Data Quality: Acquire and review data from various sources, implement quality controls, and maintain an ongoing cleansing schedule to guarantee the accuracy and completeness of all Salesforce data.
• Interpret Data Trends: Identify, analyze, and interpret significant trends or patterns within complex data sets to inform business strategies.

The Must-Haves
• Background: Early Career, with foundational knowledge in data visualization, processing, and management.
• Experience: Demonstrated experience with Customer Relationship Management (CRM) tools, specifically Salesforce.
• Skills: Data analysis, statistical techniques, reporting, data quality management, cross-functional liaison.
• Bonus: Experience in Business Development; strong verbal and written communication skills.