Business Operations Analyst Intern

Job Description

Business Operations Analyst Intern | Parsons

The Tone:
This is an internship at Parsons, located in the DC Metro area (preferred). Parsons delivers state-of-the-art services and solutions to US government customers in the defense, security, intelligence, infrastructure, and environmental sectors, ensuring the success of missions around the globe. As a Business Operations Analyst Intern, you will play a crucial role in supporting business development operations across Defense & Intelligence by analyzing sales data, ensuring the integrity of CRM data, and providing vital insights to drive strategic decision-making.

The TL;DR
• Role: Internship
• Team: Federal Solutions team
• Mission: Ensure integrity of CRM opportunity and sales data, analyze sales performance, and provide liaison support to advance business development operations.
• Tech Stack: Salesforce, PowerBI

What You’ll Actually Do
• Manage CRM Data: Oversee daily data input into the CRM system, enforcing protocols for accuracy, completeness, and consistency.
• Generate Reports: Analyze sales data using statistical techniques, then create and distribute customized reports and dashboards for leadership.
• Develop Forecasts: Build forecasting models and pipeline tracking mechanisms to support business development efforts effectively.
• Ensure Data Quality: Implement and monitor data quality controls for all Salesforce data, actively reviewing and correcting inaccuracies.
• Interpret Trends: Identify, analyze, and interpret trends or patterns within complex data sets to provide actionable insights.

The Must-Haves
• Background: Experience in data visualization, data processing, and data management for business operations.
• Experience: Direct experience with Customer Relationship Management (CRM) tools, including Salesforce.
• Skills: Data analysis, statistical techniques, reporting, data integrity, data quality control.
• Bonus: Experience in business development, a proactive approach to continuous learning, and excellent verbal and written communication skills.