RV Service Technician

Job Description

RV Service Technician | General RV

The Tone:
This is a full-time role at General RV, located at one of its fourteen Supercenters across seven states. As the nation’s premier RV dealer, General RV helps millions of families experience the RV lifestyle. Our Technicians are at the heart of our company, playing a vital role in enabling families to enjoy camping and create lasting memories. This role is crucial to providing an exceptional customer experience and maintaining our successful service centers.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Various Supercenter Locations across seven states

• Mission: Diagnose, repair, and service RV systems to ensure customer satisfaction and uphold company quality standards.

What You’ll Actually Do
• Service: Service new and used recreational vehicles, focusing on interior and exterior components.
• Systems Focus: Diagnose and repair electrical and plumbing systems within RVs, specifically excluding chassis or engine work.
• Customer Communication: Clearly explain technical issues to customers and outline proposed repair solutions in an understandable manner.
• Quality Assurance: Meet and maintain the company’s high standard of quality across all service and repair tasks.
• Inspection & Efficiency: Conduct thorough inspections of RVs and complete all assigned tasks in a timely and efficient manner.

The Must-Haves
• Background: Prior technical domain experience in electrical, plumbing, or carpentry is required.
• Experience: Hands-on experience performing technical work in electrical, plumbing, or carpentry fields.
• Skills:
• Proficiency in diagnosing and repairing RV interior, exterior, electrical, and plumbing systems.
• Ability to communicate complex technical information clearly to customers.
• Commitment to quality work, thorough inspections, and efficient task completion.
• Strong work ethic and reliability.
• Possession of a valid driver’s license and own tools.
• Bonus: Prior RV service experience.