Background Screening Researcher

Job Description

Background Screening Researcher | Command Investigations

The Tone:
This is a full-time role at Command Investigations. The company provides investigative services, including comprehensive background screening. This critical role ensures the integrity and compliance of all background reports by meticulously managing orders, executing diverse checks, and diligently verifying candidate information. The work directly contributes to Command Investigations’ commitment to thorough, accurate, and reliable screening processes.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote

• Mission: This role ensures the accuracy and compliance of all background screening reports by managing orders, conducting checks, and verifying candidate information.
• Tech Stack: various computer applications, public access interfaces, specialized vendor resources

What You’ll Actually Do
• Order Management: Efficiently manage incoming background report orders and strategically prioritize tasks to ensure timely completion.
• Search Execution: Rigorously process and review background search results, encompassing criminal records, driver histories, and substance abuse screenings.
• Information Verification: Proactively contact previous employers, references, and educational institutions to meticulously verify candidate-provided information.
• Report Finalization: Meticulously review all components of background reports for completeness, accuracy, and adherence to compliance standards before finalizing and releasing.
• Administrative Support: Provide comprehensive support for various administrative tasks, including client and vendor communications and implementing system change requests.

The Must-Haves
• Background: High school diploma or equivalent experience. A foundational understanding of the Fair Credit Reporting Act (FCRA) is considered a distinct advantage, providing core domain knowledge for the role.
• Experience: Previous experience in data entry is essential. Demonstrated ability to navigate multiple computer applications with speed and accuracy. A typing speed of 40 words per minute or more.
• Skills: Strong persistence coupled with effective probing skills to gather necessary information. Excellent judgment and the ability to report accurate findings consistently. Superior organizational skills with the capacity to multitask efficiently while maintaining a high level of attention to detail. Professional verbal and written communication skills with solid grammar and spelling. Exceptional active listening skills to accurately capture and document information.
• Bonus: Direct experience within the background screening industry. In-depth knowledge of the Fair Credit Reporting Act (FCRA) as it specifically applies to employment screening practices. PBSA (Professional Background Screening Association) Basic or Advanced Certification.